Sr Software engineer

About the job

Do you want to substantially impact the future of Hopper's travel technology? We're hiring a Senior Software Engineer to join our Fintech team and help us innovate the evolution of travel selling and booking technology. Fintech contributes to 50% of the company's overall revenue. As a Software Engineer, you will be directly responsible for crafting, implementing, and deploying the sophisticated backend systems that power Hopper's award-winning user experience.

We're seeking an experienced Software Engineer to join our team to help us grow and mature the Flexibility fintech products. In this role, you'll be working alongside a team of talented engineers and partner with product, design, and data science to prioritize, estimate, and implement new product features in an Agile environment.

The ideal candidate is passionate about building high-quality software and takes ownership of their work. You should be adept at quickly delivering quality results and be able to differentiate between critical initial requirements and areas that can be iteratively improved. We'd love to hear from you if you thrive in a fast-paced environment and enjoy creative problem-solving.

You will work as part of a cross-functional team of exceptional engineers, designers and product managers to bring new features to market and provide best in class support for our partners to scale our joint business

• Planning, investigating, or scoping out an upcoming project that you own.
• Mentoring other team members, either through pair programming or asynchronously through Slack.
• Writing code, reviewing code, and improving code.
• Learning about a new technical concept, service, or GCP feature that provides value to our team.
• Collaborate cross-functionally with the product team and other Hopper teams
• Thoughtfully assist with the evolution and automation of our operational processes

• Proficient in Scala or other JVM languages (such as Kotlin or Java), with demonstrated experience in a production setting.
• Solid understanding of system architecture, focusing on designing scalable and maintainable solutions.
• Skilled in various service communication methods, including gRPC, pub/sub, and REST.
• Experienced in Google Cloud Platform (GCP) and other cloud technologies, with a strong understanding of cloud-native development best practices
• Experienced in deploying infrastructure using Terraform or similar tools.
• Demonstrated ability to lead and deliver complex, multi-month projects from inception to production.
• Committed to enhancing system quality and reliability, showcasing excellence in software engineering practices.
• Professional background in the travel or fintech industries, with an understanding of their specific challenges and requirements.
• Experience in full-stack development

• Well-funded and proven startup with large ambitions, competitive salary and upsides of pre-IPO equity packages
• Hopper covers 100% of the premiums for group insurance plan through Sun life Financial. Coverage includes:
• ● 80% on paramedical coverage
• ● 90% - 100% on prescription drugs
• ● 80% on minor/preventative dental
• ● 50% on major dental work, plus more
• ● 100% coverage for eye exams & reimbursement on vision care (glasses, contacts, etc.)
• Hopper offers life, short term and long term disability coverage through Sun Life Financial.
• HSA through Sun LIfe Financial that covers eligible medical and dental expenses.
• All employees and dependents have access to Dialogue's telemedicine services, anytime, anywhere.
• All employees have access to an RRSP plan through Sun Life Financial with automatic pre-tax withdrawals per pay.
• Please ask us about our very generous parental leave, much above industry standards
• Unlimited PTO
• Carrot Cash travel stipend
• Flexdesk All Access Pass AND Work-from-home stipend
• Entrepreneurial culture where pushing limits and taking risks is everyday business
• Open communication with management and company leadership
• Small, dynamic teams = massive impact

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More about Hopper

At Hopper, we are on a mission to become the leading travel platform globally – powering Hopper's mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally. We have developed several unique fintech solutions that address everything from pricing volatility to trip disruptions – helping people travel better and save more on their trips.

The Hopper platform serves hundreds of millions of travelers globally and continues to capture market share around the world. Ranked the third largest online travel agency in North America, the Hopper app has been downloaded over 120 million times and has become largely popular among younger travelers – with 70% of its users being Gen Z and millennials.

While everyone knows us as the Gen Z and Millennial travel app, Hopper has evolved to become much more than that. In recent years, we've grown into a global travel agency and travel fintech provider that powers some of the world's largest brands.

Through HTS , our B2B division, the company supercharges its partners' direct channels by integrating our fintech products on their sites or powering end-to-end travel portals. Today, our partners include leading travel brands like Capital One, Nubank, Air Canada and many more.

Here are just a few stats that demonstrate the company's recent growth:

Hopper sells billion worth of travel and travel fintech every year. In 2023, over 1.3 billion trips were planned through the Hopper app and our HTS partnerships.

Our fintech products – including Price Freeze, Flexibility for Any Reason and Flight Disruption Assistance – have exceptionally strong CSAT because the terms are always clear, and customers receive instant, no-questions-asked resolutions.

Almost 30% of our app customers purchase at least one fintech product when making a booking; and consumers are 1.6x more likely to repurchase if they add fintech to their booking vs if they booked just travel.

Given the success of its fintech products, Hopper launched a B2B initiative, HTS (Hopper Technology Solutions), which represents more than 50% of the business.

Through HTS, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper's fintech or travel inventory on their direct channels. As its first HTS partnership, the company partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders. Other HTS partners include Air Canada, Uber, CommBank, Nubank, Flair Airlines with many more in the pipeline.

Featured in Apple's Best of the App Store list of Essential Travel Apps in 2023 and recognized by the likes of Fast Company's Most Innovative Companies, Hopper has been downloaded over 120 million times and continues to have millions of new installs each month. Hopper is now the #3 largest online travel agency in North America and 70% of our app customers are Gen-Z and millennials travelers.

Hopper has raised over $750 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. Hopper is primed to continue its acceleration as the world's fastest-growing mobile-first travel marketplace.

Come take off with us