Laundry Supervisor

1 week ago


Halifax, Nova Scotia, Canada THE BARRINGTON HOTEL Full time

SilverBirch Hotels & Resorts is one of Canada's leading hotel management companies and manages a large portfolio of full-service, focused service and extended stay hotels across Canada.

The company manages hotels operating under major franchise brands, such as Marriott and Hilton.

Basic Purpose

Duties & Responsibilities:

  • Provide leadership for the Laundry team and lead by example; oversee shift operations.
  • Coordinate cleaning order of linen and terry to meet business volumes and a timely cleaning of rewash.
  • Quality control and proper tracking of discarded linen.
  • Weigh laundry loads; program, load, and unload washers and dryers.
  • Fold, sort, and deliver clean linens.
  • General care of equipment; report any malfunctioning equipment or unsafe conditions.
  • Answer telephone calls in Laundry Department.
  • Use and maintain cleaning products, materials, and equipment safely and correctly.
  • Assist with the recruitment, selection, training and development of team members to ensure high standards are maintained.
  • Contribute to the onboarding and training process of all new associates.
  • Contribute to coaching sessions with team regarding performance, productivity and standards.
  • Coach associates to ensure execution of hotel standards, key deliverables and approved methods.
  • Participate as required as part of the response team in emergency situations.
  • Contribute to a healthy and safe work environment by reporting all safety hazards, following WHMIS and Fire Safety training, and working in a safe manner.
  • Work to ensure maximized associate productivity and satisfaction
  • Assist with managing all rotational and specialty cleaning as required.
  • Ensure the security of keys, company information, guest information & guest rooms always
  • Report unsafe work conditions, areas requiring repair or suspicious persons
  • Committed to providing exceptional and professional customer service working within the guidelines set out by procedures and the brand.
  • Treat everyone with respect; fosters a cooperative, productive, positive, respectful work environment
  • Work and communicate in a professional and ethical manner
  • Provide information to guests about local attractions, services, hotel services & other amenities
  • Maintain standards of punctuality, uniform presentation and personal hygiene
  • Attend meetings as required. recognize the importance of contributing new ideas and initiative to the overall success of the operation
  • Communicate and cooperate effectively with all departments to determine daily linen requirements.
  • Provides a favorable image of SilverBirch Hotels & Resorts and the Brand by consistently demonstrating our Values (Engagement, Quality, Performance, Integrity and Growth)
  • Other related duties and projects as assigned

Skills, Knowledge and Abilities Required:

  • Strong communication, supervisory and problemsolving skills.
  • Able to delegate tasks to associates and facilitate completion.
  • Highly organized, able to multitask and detail oriented; works well under pressure
  • Demonstrates accuracy, consistency and thoroughness; strong attention to detail.
  • Must be approachable and have excellent listening, communication and interpersonal skills.
  • Proven ability to train, motivate and develop team members
  • Energetic, honest, selfmotivated and flexible
  • Reliable, punctual and dependable; strong teamwork skills
  • Able to sell the services of the hotel

Preferred Education & Qualifications:

  • Minimum 1year previous Laundry experience and previous supervisory experience
  • Proficiency with MS office.
  • Ability to communicate verbally and written in English.
  • Reliable and flexible to work various shift schedules including evenings, overnights, weekends and holidays
  • Driver licence preferred

Working Conditions:

  • Must be capable of handling a physically demanding workload, including but not limited to, lifting 2550 lbs. at one time, pushing carts, standing for long periods of time, bending, stretching, and enduring repetitive movements involving arms, shoulders, back, and wrists
  • Fast paced environment that is often demanding
  • Stand, walk and remain on feet to perform job duties for entire shift duration
  • Use of cleaning chemicals.

Job Type:
Fixed term contract

Contract length: 18 months

Salary:
$17.14-$17.64 per hour

Benefits:

  • Dental care
  • Extended health care
  • RRSP match
  • Vision care

Flexible Language Requirement:

  • French not required

Schedule:

  • 8 hour shift
  • Day shift
  • Evening shift
  • Weekend availability

Supplemental pay types:

  • Overtime pay

Application question(s):

  • Do you have a valid driver licence?
  • Are you available to work evening and overnight shifts as well as weekends and holidays?

Work Location:
One location

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