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user support technician
2 weeks ago
- Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- Experience: 2 years to less than 3 yearsTasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Participate in the redesign of applications and other software
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- Provide customer serviceComputer and technology knowledge
- BMC Remedy
- Networking hardware
- Networking security
- Servers
- Desktop applications
- File management software
- Security software
- MS Office
- MS Windows
- TCP/IPWork conditions and physical capabilities
- Fast-paced environment
- Attention to detailPersonal suitability
- Accurate
- Efficient interpersonal skills
- Excellent oral communication
- Organized
- Team player
- Ability to multitask
- Time management
- Work Term: Permanent
- Work Language: English
- Hours: 30 to 40 hours per week
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User Support Technician
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user support technician
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user support technician
2 weeks ago
Vancouver, British Columbia, Canada APPLY STARS CONSULTING INC. Full timeEducation: Expérience: EducationCollege, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified...
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Desktop Support Technician
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Vancouver, British Columbia, Canada Steer Full timeAbout SteerWe are Steer and we help people, places and economies thrive. Steer is a global employee-owned business consultancy specializing in transportation, cities and infrastructure, with over 460 staff in 24 offices around the world.We have an enduring commitment to generate success for our clients, for ourselves and for the communities which we support....