Customer Service Rep

1 week ago


Vaughan, Ontario, Canada Hoggtown Fire Protection Supply Inc. Full time

Hoggtown Fire Protection Supply Inc., located in Vaughan ON is currently looking for a dynamic individual to join our CSR/Inside sales team.

In this role, you will project Hoggtown's vision of excellence to the marketplace, promote strong company image and build long-term, trusting relationships that result in customer loyalty.

If you enjoy talking to people, a strong team player, have a genuine desire to grow within the Fire Protection industry, this may be the right career opportunity for you.


Responsibilities include:

  • Efficiently process and maintain orders, returns and corrections
  • Provide accurate and reliable information on products, pricing
  • Proactively communicate order status to customers
  • Working closely with internal supporting departments

Skills:

  • Excellent organization skills with a high attention to details
  • Effective interpersonal, communication (written and verbal) and problemsolving skills
  • Result driven, able to work well in fast paced and deadlineoriented environment
  • Easily adaptable to changing priorities and schedules
  • Committed to personal growth and development and ongoing learning
  • Passion for providing extraordinary customer care
  • Possess a strong work ethic and team player mentality

Qualifications:

  • Fire Protection Knowledge would be an asset
  • Proficient in Navision ERP, MS Word, Excel & Outlook preferred
  • Administrative background would be an asset

Job Types:
Full-time, Permanent

Salary:
From $42,000.00 per year

Benefits:

  • Dental care
  • Extended health care
  • Vision care

Schedule:

  • 8 hour shift

COVID-19 considerations:
All customer are required to wear masks

Experience:

- customer service: 1 year (preferred)

Work Location:
In person
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