Manager, Group Business Analysis

2 weeks ago

Toronto, Ontario, Canada Empire Life Full time

Manager, Group Business AnalysisLocation:

Hybrid - Kingston, or Greater Toronto AreaEmpire life is looking to hire a Manager, Group Business Analysis to join our Group Initiatives teamWhy pursue this opportunityOur mission - make insurance, investments and benefits simple, fast and easy for our customers.

Impactful work - get the opportunity to work on meaningful projects that have a positive impact on our customers, our company, and society as a whole.

Play an integral role - this is an opportunity that allows for you to grow your skills, while directly contributing to the business unit you are a part of.

Diversity, equity, and inclusion - we are committed to creating a diverse, equitable, and inclusive workplace and welcome candidates who share this commitment.

What you'll be working onProvide leadership and expertise to ensure a high performing and efficient business analysis function through process optimisation, development and upskilling the team.

Lead or participate in the discovery, planning and launch of approved initiatives to ensure deliveries meet scope, time and quality objectives.

Oversee the methods and standards for eliciting requirements, defining standards and quality targets while managing multiple stakeholder perspectives and expectations.

Coach and train business analysts to ensure quality outcomes with alignment to the corporate project management framework.
Support & manage engagement with Subject Matter Experts to ensure effective information gathering and analysis.
Serve as Group Operations subject matter expert.

What we're looking for you to have5+ years in the financial services industry with a focus in Group Insurance and/or leading operational process improvement.

Demonstrated people leadership/coaching experience & a deep history of leading teams through project, system or process improvement initiatives.
Proven experience overseeing the delivery of end to end solutions and successful change management initiatives.
Well-developed leadership, analytical, strategic decision-making and innovative problem solving skills.
Proven track record of leading by example.
Strong communication, negotiation, facilitation and presentation skills.
Strong working knowledge of Group operations, sales and marketing is considered an asset.
Completion of a university degree in Business or Engineering with courses in economics, analytics, business, operations and/or project management.

Knowledge or completion of Six-Sigma or comparable principles is a strong assetCompletion of one or more of GBA, FLMI, ACS, or AIAA is a strong asset.

If you are applying for a position which is open to applicants across Canada, unless otherwise indicated in the position, language proficiency in English is required for communicating with customers, advisors, or employees across Canada.

Beyond the salaryFor regular full-time positions, Empire Life offers a comprehensive total rewards package that includes:Competitive salaries with annual pay increasesAnnual bonus program, which recognizes both strong company performance and individual contributionsA comprehensive employer-funded benefits package that includes life insurance, disability, health and dental and a generous health accountFlexible work arrangements and an annual allotment of personal health days.

Four weeks annual vacation from hire dateA defined contribution pension plan with generous employer matchingTop up programs for parental leave and compassionate leaveEmployer-sponsored wellness and recognition programsA cash employee referral programTo learn more about working at Empire Life, visit to know usEmpire life is proud to be an equal opportunity employer.

We celebrate diversity, are committed to creating an inclusive environment, and welcome everyone to participate in our application process.

We encourage those of all backgrounds and experiences to apply, even if you don't believe you meet each unique qualification outlined.

Applicants will receive equal consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age.

Empire Life welcomes applications from people with disabilities and disabled people. Accommodations are available upon request for candidates taking part in all aspects of the screening and selection process. If you need this job posting in an alternative format or have any accessibility questions, please contact

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