Solution Delivery Manager

1 week ago

Brampton, Ontario, Canada Rogers Communications Full time

What you will be doing...

  • Lead IT wireless related solutions/programs.
  • Accountable for threading multiphased solutions/projects across multiple releases into one coherent solution/program.
  • Work with stakeholders and within the team to develop aggressive, yet achievable, delivery roadmaps.
  • Accountable for IT HLD (High Level Design) /DDD (Detailed Design Document): content, completion and quality.
  • Drive & contribute to project solutions
  • JAD sessions, responsible for gathering input / documenting HLD.
  • When required backfill role gaps (Sr. BSA, PM, SA
  • Sr. Business Systems Analysts, Project Manager, Solution Architect) as needed.
  • Accountable for aligning all technology teams (Digital, Network) when delivering IT solutions.
  • Support the SA (Solution Architect) in defining overall solution approach in partnership with Technology stakeholders.
  • Support the Project Manager throughout project life cycle.
  • Work with Enterprise Architecture and procurement on defining vendor expectations.
  • Working with the PM, EM, Application teams and governance in the creation and management of governance/gating artifacts.
  • Accountable / responsible for the managing change requests (PCRs).
  • Work closely with third party technology vendors; ability to challenge the vendor design to ensure what is being built satisfies the needs of our business partners.
  • Work with the Consumer Business Unit, Go to Market team, Planning, and Engagement teams to develop realistic project plans that clearly state project deliverables and timelines.
  • Manage project and portfolio budgets and assist in managing cost centre financials.
  • Coordinate team efforts to resolve complex issues and conflicts and escalate to executive level wherever required.
  • Endorse quality, innovation and timely communication of issues / opportunities. Coach team members in delivery, issue management and risk management.

What you have...

  • Bachelor's in Computer Science or related field or equivalent experience required.
  • 5+ years of experience in the information technology field.
  • 3+ years of experience in a project delivery role in a fast paced/agile environment.
  • Previous team management experience preferred.
  • Previous IT program management experience preferred.
  • General understanding of the company's overall Wireless business operations and products.
  • Good understanding of the company's retail environment and operations.
  • Demonstrated ability of successfully leading complex IT projects and programs.
  • Ability to successfully implement and control budgets.
  • Must be able to effectively communicate technical information to both technical and nontechnical personnel.
  • Must be creative, detail oriented and capable of balancing the "big picture" with meeting the daytoday needs of the organization.
  • Must be able to communicate, present and negotiate at any level of management across the organization.
  • Excellent interpersonal and communication skills.
  • Exceptional written, verbal and presentation skills.
  • Excellent organizational skills.
  • Must be familiar and comfortable utilizing the Scrum methodology.
  • Ability to inform, educate and influence managers and employees to support goals and initiatives in a matrix environment.

Schedule:
Full time

Shift:
Day

Length of Contract:
Not Applicable (Regular Position)
Work Location: 8200 Dixie Road (101), Brampton, ON

Travel Requirements:
Up to 10%

Posting Category/Function:
Technology & Information Technology

Requisition ID: 307153

Posting Notes:
Technology

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