Automotive Service Advisor
1 week ago
We are a Large Chrysler, Jeep, Dodge, Ram Franchise Dealership Located in Mississauga. We are currently looking for a highly motivated Service Advisor to join our team.
We Offer:
- Excellent Management support.
- Health and Disability Benefits.
- Endless opportunities for professional growth and advancement.
- Competitive Salary and Bonus.
- Excellent work environment.
Responsibilities:
- Handle daily customer visits in the service drive thru, greeting guests upon arrival and managing their service visit.
- Assist in the diagnosis of customer vehicle issues, inspecting vehicles, documenting customer issues, and completing road tests as required.
- Review and sell required and recommended service repair and maintenance work.
- Process all customer repair order paperwork and handle payment.
- Establish clear pricing and time estimates and ensure promise time commitments are met.
- Establish and maintain good relationships with customers and exceed their expectations
- Answer customer questions promptly with honesty and accuracy
- Handle customer issues and complaints with urgency and respect
- Achieve daily, weekly, and monthly sales and customer satisfaction targets.
- Support the service team with other tasks and responsibilities as required.
Requirements:
- Minimum 2+ years experience as a Service Advisor at a Car Dealership.
- Positive attitude and customerfocused mindset
- Flexibility and organizational skills
- Friendly and outgoing personality
- Strong work ethic
- Proficient computer skills
Benefits:
- Dental care
- Extended health care
- Onsite parking
- Store discount
Schedule:
- 8 hour shift
Experience:
- Automotive service advisor: 2 years (required)
Work Location:
One location
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