Customer Service Representative

1 week ago


Sault Ste Marie, Ontario, Canada Great Lakes Honda Full time
This is a full-time position with the potential to earn above-average income, based on performance. Customer service and automobile knowledge are assets. Great Lakes Honda offers health and dental benefits, a great location and a positive work environment.

What we have to offer:

  • Great benefit package
  • Family oriented work environment
  • Corporate discounts

What we ask of you:

  • Greet and help clients coming into the Service Department.
  • Scheduling service appointments.
  • Opening Repair Orders (ROs) and describing clearly and accurately the specific problems and needs.
  • Recommending and explaining the nature of the required automotive maintenance and repairs to the client.
  • Securing agreements from clients before repairs, outlining cost estimate and approximate time when vehicle's work will be completed.
  • Communicating often and effectively with technicians to obtain information on needed repairs.
  • Keeping clients informed of the repair progress and communicating the need for extra work when needed.

Qualifications:

  • Detail oriented
  • Enthusiastic and high energy
  • Outgoing and friendly
  • Customer service focused
  • Strong communication skills (in person, on the phone, and online)
  • Strong work ethic and motivated by reaching set targets and goals


The Service Advisor is the first point of contact for customers coming into our Service department, and build lasting relationships with their customers, and advise them on the best practices for keeping their vehicles safe and properly maintained.

If this sounds like the right fit for you, please submit your cover letter and resume to

Closing Date:
January 31st, 2023

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