Technical Account Manager

2 weeks ago


Calgary, Alberta, Canada NES Fircroft Full time
Our Valued Client is looking for a Technical Account Manager in Upstream Chemicals in theGrande Prairie, Alberta.
Join Our Upstream Chemical Team

Specializing in production enhancement and chemical services for upstream operations, we are dedicated to facilitating seamless functionality and peak performance for our valued customers.

We are committed to providing tailored technical solutions to overcome any operational challenges encountered.
In the role of Technical Account Manager, your responsibilities will include:
Participating in business meetings across the regionto foster internal technical advancement within the region.
Supporting Account Managers by addressing technical inquiries, conducting field testing, and defining analytical test criteria.

Collaborating with Account Managers and District Managers to troubleshoot field issues promptly and adhere to established Program Development Processes.

Coordinating and overseeing field projects to validate customer needs and ensure efficient project management.
Addressing technical service requests and providing recommendations, leveraging the technical group as a resource.
Providing additional training and guidance to Account Managers to enhance their technical proficiency.
Ensuring customer expectations, both technical and business-related, are met effectively through proactive communication and collaboration.
Conducting comprehensive project reviews and delivering regular updates to key accounts and management stakeholders.
Four-year Technical Degree or Higher
A minimum of 5 years of experience in advanced technical training and sales across diverse product portfolios.
Exceptional multitasking abilities and adeptness at prioritizing concurrent projects with shifting deadlines.
Strong communication skills, with the ability to articulate complex technical concepts effectively across various organizational levels.
Proficiency in Microsoft Office applications (Outlook, Word, Excel, and PowerPoint).
Mastery of chemical applications for internal and external stakeholders, positioning oneself as a subject matter expert.
Willingness to travel extensively within the region, up to 50%, with occasional overnight stays as required.
Tailor Your Work Experience

Recognizing the individuality of each team member, we offer flexible working arrangements from Monday to Friday (8 am-5 pm), with a willingness to accommodate business needs beyond standard working hours.

With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining andManufacturingsectors worldwide.

With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed.

We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.

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