Sr Technical Product Manager

1 week ago

Calgary, Alberta, Canada WestJet Full time

Employment Type: Full-time Regular

City: Calgary, AB (YYC)

Posting Open Date: 05/06/2024

Posting Close Date: 05/20/2024 (Please note the posting will close at 11:59pm MST)

This position is eligible for remote work, although the candidate needs to be based out of Calgary, AB.

Why WestJet:

Every WestJet journey has the potential to enrich lives; a career with us is no exception.

WestJet arrived on the Canadian airline scene in 1996 and changed the industry for the better. We made air travel more affordable for Canadians and now we're going global.

Join us and love where you're going.

Sr. Technical Product Manager (Business Translator)

We are seeking a Senior Technical Product Manger to join the Advanced Analytics team. As a Senior Technical Product Manager, you will be responsible for bridging the gap between the technical and business worlds, by translating real-world business problems into advanced analytical concepts that drive actionable insights & recommendations. You will work closely with cross-functional teams, including data scientists, machine learning engineers, external collaborators, and business stakeholders, to identify and prioritize opportunities, define product strategy and requirements, navigate uncertainty during complex engagements, and effectively communicate results & technical findings.

To be successful in this role, you should have advanced communication and interpersonal skills, as well as previous experience in data analysis, data science, data engineering and/or business intelligence. You should be known for your creative approach to problem solving and ability to make connections across your organization.

Key Responsibilities:

  • Collaborate with other departments to identify and prioritize opportunities aligned with WestJet's overall digital strategy & roadmap, where the Advanced Analytics team can unlock significant value through AI (artificial intelligence), ML (machine learning), and/or data science.
  • Act as the product owner to translate ideas into well-defined business cases. Accountable for product vision & strategy, product scope / requirements, user stories, acceptance criteria, and metrics for success.
  • Contribute to the development, maintenance, and prioritization of the Advanced Analytics team's long-term product roadmap.
  • Facilitate communication between technical and business groups to ensure the teams are aligned and working towards a common goal from the beginning to the end of an engagement.
  • Be an advocate of Agile and drive continuous improvements by adopting Agile practices and tools under the mentorship of an Agile coach.
  • Work closely with the technical team to understand and interpret analytical results.
  • Translate complex technical concepts and findings into actionable recommendations for business stakeholders, demonstrating advanced presentation skills.

Qualifications:

  • Bachelor's degree in a relevant field (Business, Computer Science, Economics, Statistics, etc.).
  • 3-5 years of experience in a technical product manager role.
  • Experience in developing and shipping digital products and proof of concepts in an Agile environment, playing the product owner role.
  • Strong understanding of AI (Artificial Intelligence), ML (Machine Learning), data science principles and technology (hands-on experience preferred as data scientist, analyst or engineer).
  • Excellent communication, presentation, and collaboration skills.
  • Strong problem solving and strategic thinking abilities.

Nice to Have:

  • Agile Product Owner or Scrum Master certification.
  • Product management training or certification.
  • Project management training or certification.
  • Prior experience working for an airline.
  • Experience in creating clear visualizations, UX, data-driven storytelling.

The benefits of being a WestJetter:

WestJet provides all WestJetters with a competitive total rewards package. On top of that, we offer:

  • A fun and friendly culture with colleagues who work together to win
  • Travel privileges for you and your family, effective from your start date
  • Savings and Benefit programs that are flexible to meet your specific needs

Think we are a fit? Apply now

About WestJet Group of Companies

Together with WestJet's regional airline, WestJet Encore, we offer scheduled service to more than 100 destinations in North America, Central America, the Caribbean and Europe and to more than 175 destinations in over 20 countries through our airline partnerships.

Our Safety Promise

At WestJet, the safety and security of our people and our guests is a core value and at the heart of what we do. As safety and security is a shared responsibility, it is expected that you will use safe work practices to ensure your well-being and the safety of others.

WestJet recognizes that the use of Alcohol and Drugs can adversely impact a safe work environment and the well-being of others including guests, suppliers and the public, as well as place WestJet's operations at risk. All roles that are identified as safety sensitive are required to pass a Pre-Employment Alcohol and Drug Test as per WestJet's Alcohol and Drug Policy.

Our Commitment to Diversity and Inclusion

We embrace what makes us each unique, and what makes us uniquely WestJet. WestJet is committed to inclusiveness, equity, and accessibility and if you require accommodation during the selection process, please let our Talent Acquisition team know. We encourage all qualified candidates to apply. We thank all applicants for their interest in WestJet; however, only those candidates who are selected will be contacted.

For more information about everything WestJet, please visit

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