Assistant Manager

2 weeks ago


Calgary, Alberta, Canada TUMI Full time

Dscription:

Tumi Overview:

Brand Detail:

INTEGRITY
Our standards are exceptional, and we stand by everything we do.

PASSION
We treat our products, people and clientele with the total dedication they deserve.

INNOVATION
When it comes to forward thinking, we are foremost.

GLOBALISM
We are all Global Citizens and look to contribute to a global community.

ENTREPRENEURIAL SPIRIT
Each of us is empowered to create personal and collective progress.

Position Summary:

Key responsibilities:

  • Manages and coordinates the daily operations of the store and the daily activities of the sales staff while ensuring all are engaged in promoting and selling products to ensure client satisfaction.
  • Ensures each client receives outstanding client service; greets and acknowledges every client and develops new client relationships to increase sales and build brand loyalty.
  • Ensures our clients receive superior after sales service.
  • Attains monthly sales goal and delivers increases in other KPI goals (conversion, UPT and DPT).
  • Monitors and assists the Store Manager with the training and development for store associates.
  • Assists the Store Manager with managing the store schedule and tracking the time and attendance for each associate on the store team in WFM, our time and attendance tracking system.
  • Merchandises store as directed by visual guidelines and ensures that all stock is well maintained and in good condition.

Qualifications:

To be a great fit for the TUMI retail team, you:

  • Understand the TUMI brand and have true passion for the lifestyle, clients and product assortment
  • Are a team player who values a collaborative environment
  • Possess a "client first" service mentality
  • Have strong sales and client experience, particularly in the luxury market
  • Can demonstrate proven success in meeting sales goals and achieving KPI's
  • Have a strong sense of integrity and an ability to lead by example

Associate Benefits:

  • Career pathing
  • Training
  • Paid time off
  • Medical, dental, vision, life insurance
  • Pet Insurance
  • Tuition Reimbursement
  • Worklife balance
-
Tumi.
Perfecting the Journey
_

Job Type:
Permanent

Benefits:

  • Dental care
  • Flexible schedule
  • Onsite parking
  • Paid time off
  • Store discount
  • Vision care

Flexible Language Requirement:

  • French not required

Schedule:

  • 8 hour shift
  • Evenings
  • Evening shift
  • Holidays
  • Monday to Friday
  • Morning shift
  • Weekend availability

Supplemental pay types:

  • Bonus pay
  • Overtime pay

Experience:

  • Retail management: 2 years (preferred)

Work Location:
One location
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