Field Service Technician
7 days ago
As a global company with roots in Germany, we expand the possibilities of whole industries, such as the automotive and aerospace sectors.
More than 5,000 employees look closer, dig deeper and think further to create innovations and develop markets. That is what drives and connects us. We encourage our employees to expand their potential and grow together with us. Explore your specialties by joining us asFIELD SERVICE TECHNICIAN
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NEXT POSSIBLE START DATE
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LANGLEY
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WHAT YOU CAN EXPECT
Specific responsibilities will include:
- Evaluate new products for suitable performance during field trials.
- Respond to technical service issues from existing customers utilizing existing products.
- Write field reports that are clear and concise.
- Interface directly with customers to better understand their needs and demonstrate the company's commitment to ongoing product development.
- Identify marketdriven needs for new product development.
- Collaborate with the sales & product management team to create an environment for winwin partnership agreements to foster longterm, mutually beneficial relationships with target accounts.
- Build productive relationships across the organization and contribute as needed to strategy development and project execution.
- Delivering knowledge of the competitive landscape
- Providing input for new product development projects with Product Managers and R&D
- Interfacing directly with customers to better understand their needs and to gain product approvals
- Contributing content for new product launch and product marketing activities
- Building productive relationships across the organization and contribute as needed for strategy development and project execution.
- Supporting strategic business development efforts related to sales campaigns
- Acting as a technical advisor and liaison to the lab
- 80%90% travel, mainly within Western Canada
WHAT WE EXPECT
- Proficiency in Microsoft suite of products
Certified Lubrication Specialist
- STLE
- At least three years of experience in the commercial and industrial segments, demonstrating success in roles such as field service, technical sales, or management of lubricants within customer sites.
- The ability to manage multiple priorities, make decisions with good judgment, think strategically to identify opportunities, and lead initiatives within a selfdirected project team.
- Excellent written and verbal communications skills in French and English.
WHAT WE OFFER
Fuchs Lubricants Canada Ltd. offers an excellent compensation and benefits package.
The benefits package offered to full-time employees includes: medical, dental, vision, vacation, RRSP, life insurance, LTD, flexible spending accounts, and tuition reimbursement.
Fuchs Lubricants Canada. is an equal employment opportunity employer and strongly supports diversity in the workplace (M/F/d/v).
Excel beyond your limitations and contribute your ideas in the flat hierarchies of a family-run company listed on the MDAX.
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