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Traffic Support
3 months ago
Job Posting
DUTIES AND RESPONSIBILITIES:
- Completes motor vehicle accident reports for people who walk in to the station and generates an incident number on Versadex including the reports pertaining to the circumstances of the accident and the entity information about the people and vehicles involved.
- Releases stolen and/or seized vehicles to registered owners after reading Versadex files, ensuring all applicable paperwork has been filed and authorized
- Collects all relevant paperwork and monies from customers in relation to the withdrawal process of applicable Summary Offense Tickets
- Collects monies and processes the appropriate release of completed accident report packages to individuals and representatives of parties involved in motor vehicle accidents
- Accepts responsibility for large volumes of monies, processing various revenue streams; balances daily batches and prepares bank deposits
- Ensures that transactions and end of day balancing and deposits are completed accurately
- Provides applicable and timely information to persons making inquiries at front counter or on phone
- Other related administrative duties as required
SECTION SPECIFIC DUTIES:
Motor Vehicle Accidents
- Reviews all motor vehicle accident (MVA) reports for errors or missing information and order reports for proper filing.
Summary Offense Tickets (SOTs):
- Processes eSOTs from a transcription queue to the Versadex System by confirming information on the eSOT and making all necessary modifications.
Seized Vehicles
Court Disclosure
- Prepares and types all legal documents that formally charge (court informations) an individual by reviewing files and obtaining the correct charge to fit the crime that is committed.
QUALIFICATIONS
Education and Experience:
- Completion of Grade 12 or equivalent.
- Completion of postsecondary Business or Administrative certificate or equivalent experience.
- Two years office experience in a busy environment with a focus on customer service
- Two years' experience in handling volumes of cash; including balancing and preparing bank deposits
- Proficient skills in keyboarding, data entry, dictatyping and standardized filing
- Familiarity with court terminology, police related environment or similar environment pertaining to the Traffic Section processes is considered an asset.
Technical / Job Specific Knowledge and Abilities:
- Knowledge of standardized office procedures and processes, proficient keyboarding skills, data entry, filing and file management, document organization, as well as letter and memo composition, normally acquired through previous office/word processing experience.
- General knowledge of basic accounting functions, in relation to cash handling ie cash balancing, preparing bank deposits, and security procedures.
- Ability to reference the Criminal Code the Motor Vehicle Act, Halifax Regional Police Standard Operational Policies and Procedures,
- Demonstrates a high level of communications to quickly build rapport with clients and the general public; interact empathetically and supportively with the public on a facetoface basis; manage inquiries and provide information in a tactful, sensitive and diplomatic manner; handle language barriers; recognize and defuse unpleasant or difficult contacts; and to represent the police service in a positive, professional manner.
- Working knowledge of common office software including, not limited to: Microsoft Word, and Excel
- Knowledge of Versadex and JEIN, an asset
COMPETENCIES:
Communication, Customer Service, Organization and Planning, Teamwork and Cooperation and Valuing Diversity.
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WORK STATUS: Temporary full-time (up to 18 months). This is an NSGEU 222 bargaining unit position.
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HOURS OF WORK: Hours of work are Monday
- Friday, 8:30 a.m. 4:30 p.m. (35 hours per week), in an office environment. No oncall work is a required for this position but from time to time, incumbents may have to work overtime.
SALARY:Level 4, NSGEU Local 222, $27.5-
WORK LOCATION: 1975 Gottingen Street, Halifax, NS.
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CLOSING DATE: Applications will be received up to
11:59 p.m. on Sunday June 30, 2024.
Please Note:
We thank all applicants for their interest in this position. only those applicants selected for an interview/ testing will be contacted. During the recruitment process, applicants have the right to request an accommodation.
Applicants invited to participate in an assessment process (such as interview or testing) and who require an accommodation, should discuss their needs with the recruiter when invited to the assessment process.
