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Customer Service Representative

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ChathamKent, Canada Patene Building Supplies Ltd Full time
_
JOIN OUR TEAM_

Patene Building Supplies Ltd.

is a distributor of drywall, steel framing components, insulation, acoustic ceilings, shingles, masonry and other building materials for the residential and commercial construction industries.

We have thirteen (13) branch locations throughout Ontario & Manitoba to serve our contractor, builder and retail customers.


We are currently seeking a career-minded individual for the entry level position of
Customer Service Representative for our
Chatham branch.

Possessing a DZ license would be an asset as occasional delivery driving may be required.

Key Responsibilities:

  • Establish and maintain a high level of customer satisfaction and strong rapport with customers
  • Prepare quotations, bids, and estimates for customers
  • Receive and process customer orders and respond to order inquiries
  • Provide pricing, product availability and schedule information
  • Suggest alternate products to meet customer needs and create awareness of new products
  • Work closely with the outside sales team

Qualifications:

  • 12 years of sales experience with a successful track record in a customer service and/or related field preferred
  • Strong analytical, organizational and problem solving skills
  • Detailed oriented with high level of accuracy
  • Excellent communication, customer service and computer skills


This position offers competitive wages, health, dental, life insurance and an RRSP plan upon completion of the applicable waiting periods.


Job Types:
Full-time, Permanent

Benefits:

  • Dental care
  • Disability insurance
  • Extended health care
  • Life insurance
  • RRSP match
  • Vision care

Schedule:

  • Monday to Friday

Experience:

  • DZ Driving: 1 year (preferred)

Work Location:
In person