![Staples Canada](https://media.trabajo.org/img/noimg.jpg)
Account Manager
1 week ago
Who we are
We, at Staples Professional, provide our business customers with a deep professional expertise when it comes to Business Essentials, Furniture, Facilities, Technology, Print/Promo, and Pack and Ship, as well as next-day delivery service and customized solutions for ordering, billing and reporting.
We are part of the Staples umbrella in Canada, and as such we are a true multi-channel solution provider - online, at our customers place of business and in-store, for all our customers needs.
We are looking for people who are curious, passionate and put the customer first.We are building an inclusive and diverse team
Staples Professional is creating an inclusive and diverse work environment.
We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability.
If you have a disability or special need that requires accommodation, please let us know.Some of what you will do:
The Account Manager (AM) is responsible for developing relationships, penetrating sales in existing Ship-to locations of Divisional Key, Large, and Mid-Market Accounts within a geographic territory.
The AM serves as the primary contact for buyers and works together as needed with Sales Manager, Line of Business Product Specialists (such as Facilities, IT, Furniture, Print, Promo), Customer Service and other company resources to manage the day-to-day relationship.
Account Managers also develop new business by reactivating accounts and increase compliance in dormant (or inactive) Ship-to accounts.Specifically, You Will:
- Uncovers and builds relationships with influencers, in order to penetrate deeper into Staples Lines of Business
- Identifies and develops strategy for shortterm and longterm sales retention and penetration opportunities, by managing all funnel activity in SFDC
- Increase market share within portfolio of accounts through penetration of Line of Business and reactivating inactive accounts
- Conducts regular Performance Business Reviews (PBR's) with all accounts in their book
- Achieve retention and penetration targets in existing and gifted accounts
- Minimum 3 years sales experience penetrating or maintaining accounts; supervisory or management experience preferred
- Previous office product industry experience is helpful.
- Strong knowledge and understanding of telesales and the sales planning process.
Some of what you need:
- Postsecondary education in business related discipline
- Diploma or Degree preferred
- Computer literacy, including above competency in Excel, Word, Outlook & PowerPoint
- Strong problem solving and negotiation skills with proven closing ability
- Strong interpersonal and customer relationship building skills
Some of what you will get:
- Associate discount
- Health and Dental benefits
- RRSP/DPSP
- Performance bonuses
- Learning & Development programs
- And more...
LI-Remote
Job Outside Sales
Location(s) CA-ON-London
Schedule Full-time
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**Employment Statement
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