Dental Office Administrator
1 week ago
About us:
Toothworks The Boardwalk Dental is a family-oriented dental practice located in the Boardwalk at University Ave and Ira Needles Blvd in Waterloo.
We offer a wide range of services to meet the needs of our patients, including general dentistry, oral surgery, Invisalign, children's services, cosmetic treatments, emergency care, and much more.
We pride ourselves on providing quality dental care and 4.7 stars on Google reviews, evidence of our exceptional patient service, commitment to continuous learning, and innovative technology.
Additionally, through working within the dentalcorp network, you will have the opportunity to work alongside and learn from some of the industry's leading clinicians and have greater access to the advanced treatment technologies and training & development, and support.
Schedule:
_
Full-time_
Monday-Thursday (11:00-7:00)
Friday (10:00-4:00)
Saturday (9:00-2:00)
The Opportunity:
Why Should You Join?
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Competitive compensation & benefits: Our compensation packages are reviewed annually in a comparative study that ensures alignment with industry standards.
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Established and stable practice: Our successful practice is a leader in patient care, providing a range of services to a loyal and established patient base.
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Health & Safety and Compliance: The practice has a strong health and safety culture, with compliance measures embedded in every aspect of the workplace.
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Career development: A career with us ensures you have the support, tools, and encouragement you need to grow and evolve as a professional on your individual career path, including access to industry-leading continuing education through the award-winning DC Institute )
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Fast-growing and entrepreneurial environment: Our practice is innovative, growth-oriented, and patient-focused - a combination that makes for a fast-paced, exciting, entrepreneurial atmosphere.
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Respect for our people: The team is built on a culture of respect and positivity, where we celebrate individuality and value each other's unique strengths and contributions.
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Work-life flexibility: Everyone has a life outside the practice, and we are committed to helping each team member find a healthy, sustainable balance between home and career.
Responsibilities:
- Greet and assist patients as they arrive; ensure a lasting positive impression for them
- Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
- Effectively manage recall system and accurately maintain patient database
- Manage patient calls and inquiries about appointments, confirmations, amendments and cancellations
- Process referral letters and other patient correspondence upon receipt from provider; manage and file all patient records and charts
About You:
- Minimum 1 year of administration experience
- Clinical background and experience with dental software programs considered an asset
Total Rewards + Perks
Team members have access to a range of resources focused on enhancing their personal and professional lives. We provide annual compensation reviews and industry-leading learning and development opportunities.
Our team members also enjoy extensive discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; and unlimited access to a variety of discounted entertainment, hotels, products and services.
Our Employee and Family Assistance Program (EFAP) connects team members and their families with complimentary, confidential, short-term counseling and advisory services.
We are continuously evolving and enhancing the programs to offer our team members exclusive benefits that complement their lifestyle.Job Types:
Full-time, Permanent
Benefits:
- Dental care
- Employee assistance program
Schedule:
- 10 hour shift
- 8 hour shift
- Weekend availability
Ability to commute/relocate:
- Waterloo, ON: reliably commute or plan to relocate before starting work (required)
Experience:
Dental Administrative: 1 year (required)
Work Location:
In person
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