Director, Medical Services

2 weeks ago


Canada Avanti Software Inc. Full time

Avanti Software Inc. is seeking a Director of Professional Services

  • Lead all professional services work at Avanti, including client software implementations and services for existing clients
  • Oversee a high-performing team of Implementation Consultants, Project Managers, and more
  • Shape a scalable service delivery model for companies implementing Human Capital Management SaaS solution

Responsibilities:

  • Manage ongoing projects, ensuring timely and within budget delivery
  • Review project pipeline and reports for strategic resource allocation
  • Collaborate with Sales, Account Management, and Client Care teams to ensure a seamless client experience
  • Report Professional Services performance to Senior Leadership

Requirements:

  • 7+ years of B2B SaaS implementation/onboarding experience
  • 3+ years of managing professional services/implementation teams
  • Passion for client service satisfaction and exceptional delivery
  • Strong communication skills with clients and C-level executives

Develop relationships with stakeholders to build better workplaces

Join a dedicated Canadian team that empowers businesses through a comprehensive HCM SaaS platform

Full-time employment opportunity

Job Function: Project Management, Management, and Human Resources

Industries: Software Development


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