![Boston Pizza International, Inc.](https://media.trabajo.org/img/noimg.jpg)
Implementation Technician, It
1 week ago
Reporting to the
Senior Implementation Manager, Client Services the
Implementation Technician, Client Services / Point-of-Sale (IT) is responsible for QA testing, deployment, support, and training of BP approved POS technologies for all divisions of Boston Pizza International, including Franchisees, Business Management Units and Corporate Services.
Duties and Responsibilities:
- Responsible for investigation and research & development into new technologies and initiatives
- Responsible for project organization, implementation, deployment, and documentation
- Responsible for remote / onsite support and troubleshooting of BP approved POS technologies
- Provides Franchisee and Operational support and training for New Store Openings, Store Renovations and System Upgrades
- Responsible for verification of system stability for staged and newly deployed POS technologies through remote support and onsite inspection
- Programming of menus and store promotions
- Document reported problems into ticketing system and followup with stores to ensure timely resolution of problems and managed services
- Coordinating and following up on technical support issues with suppliers and vendors
- Firewall & Anti-Virus administration & monitoring for corporate locations
- Travel to restaurants as required, ensuring the service continuity of installed POS systems
- Responsible for Hardware and Software evaluation and testing
- Provide afterhours 24/7 store support for required evenings and weekends on a scheduled basis
- Perform other related tasks as may be assigned
Skills and Requirements:
- Minimum 4 years working knowledge of Microsoft Windows operating systems (eg. Win 7, Win 10, WinXP, POSready, CE, etc.) and Microsoft Office Suites 2013 +
- Experience with hardware and software research and development
- Experience with project deployments and implementation
- Experience with TCP/IP protocols and experience configuring / troubleshooting firewall/routers, VPNs, switches, and WiFi access points
- Experience with antivirus software
- Sophos Antivirus Suite knowledge preferred
- Demonstrates strong problem solving skills using a strategic, methodical approach
- Experience with Quality Assurance Testing is an asset
- Experience with POS software is an asset
- POSitouch preferred
- Excellent customer service skills with ability to communicate with technical & nontechnical users / clients & employees
- Enthusiastic in dealing with new challenges and exercises professionalism
- Proactive with excellent organizational skills, time management and multitasking abilities
- Team player but able to perform well independently
- Good working knowledge and experience in Restaurant Operations is an asset
- MCSE/MCSA is an asset
- 2 Year Technical Diploma or Degree
- Valid driver's license
- Must be available to work evenings and weekends
- Ability to travel and provide onsite technical support
Salary to commensurate with experience, **in addition to providing a great benefits package
-
Implementation Coordinator
1 week ago
Richmond, British Columbia, Canada Smart-One Solutions Full timeImplementation Coordinator Are you known for being highly organized,with an impeccable sense of prioritization? Do you feel you are a strong servant leader to departments and a pivotal support that enables professionals to deliver solutions on time? If so, we want to talk with you immediately A Bit About Us. We are an award-winning Canadian technology...
-
Vehicle Technician
1 week ago
Richmond, British Columbia, Canada SNC-Lavalin Full timeJob Description Vehicle Technician (Canada Line) Are you looking for a company that works on major engineering projects all over the world? Do you want to make a difference by improving the daily lives of communities worldwide? Are you seeking to join an inclusive and diverse team that you can truly count on? You've come to the right place ProTrans...
-
Water Plant Technician
1 week ago
Richmond, British Columbia, Canada SECURE Energy Full timePosition Summary:The Water Treatment Technician is responsible for Batch treatments of industrial waste waters from Customers sites and internal operations. The technician will learn and follow all treatment methodology SOP's to ensure compliance with all regulatory aspects of the permit. Water Treatment Technician will work primarily at the Richmond...
-
Water Plant Technician
1 week ago
Richmond, British Columbia, Canada Secure Energy Full timePosition Summary:The Water Treatment Technician is responsible for Batch treatments of industrial waste waters from Customers sites and internal operations. The technician will learn and follow all treatment methodology SOP's to ensure compliance with all regulatory aspects of the permit. Water Treatment Technician will work primarily at the Richmond...
-
Quality Assurance Technician
1 week ago
Richmond, British Columbia, Canada FINE CHOICE FOODS Full timePosition: Quality Assurance TechnicianSchedule: 2:30pm - 11:00pmLocation: No. 6 RoadThe primary function of the Quality Assurance Technician is to provide support to the manufacturing operations and, at times, be the sole Quality representative. He/she works with department personnel and QA leadership, providing support to achieve consistent production of...
-
Vehicle Technician
1 week ago
Richmond, British Columbia, Canada AtkinsRéalis Full timeVehicle Technician (Canada Line)Are you looking for a company that works on major engineering projects all over the world? Do you want to make a difference by improving the daily lives of communities worldwide? Are you seeking to join an inclusive and diverse team that you can truly count on? You've come to the right placeProTrans BC Operations Ltd., a...
-
Landscape Horticulture Technician
1 week ago
Richmond, British Columbia, Canada Crocus Landscaping Ltd Full timeCROCUS LANDSCAPING is looking for a qualified Landscape Horticulture Technician in Vancouver BCDuties Include:to consult with clients and finalize landscape/ horticulture plansto create software rendered plansto oversee and implement landscape projects and maintenanceto provide direct leadership for crew and provide on-the-job trainingto ensure crew has...
-
Lead Restoration Technician
1 week ago
Richmond, British Columbia, Canada Platinum Pro-Claim Restoration Full timeAbout Us:Platinum Pro-Claim exists to help others in need by developing people, caring for the planet, building communities and restoring homes:We're also proud to call ourselves one of Canada's best places to work, so you could say we'll restore your faith in employers too.What makes us different? We actually put our employees firstWhether it's amazing...
-
Quality Assurance Technician
1 week ago
Richmond, British Columbia, Canada Fine Choice Foods Ltd. Full timePosition: QA TechnicianSchedule: Monday - Friday; 2:30pm - 11:00pmLocation: No. 6 RoadThe primary function of the Quality Control Technician is to provide support to the manufacturing operations and, at times, be the sole Quality representative. He/she works with department personnel and QA leadership, providing support to achieve consistent production of...
-
Richmond, British Columbia, Canada Boston Pizza International, Inc. Full timeBOSTON PIZZA INTERNATIONAL INC:Position Title: Contract Deployment Technician, Client ServicesDepartment: TechnologyLocation:Richmond, BCWe are currently searching for a Contract Deployment Technician, Client Services. Reporting to the Senior Deployment Manager, Client Services, the Deployment Technician, Client Services (IT) is responsible for deployment,...
-
Water Treatment Technician
4 weeks ago
Richmond, British Columbia, Canada KBL Environmental Full timeSalary: $26-$32 HourlyJoin the KBL TeamKBL Logistics (KBL) is a Canadian business providing customers with waste management services and systems. We have proudly developed a culture of safety excellence, delivering quality services with a reputation for innovation.Our team consists of a group of like-minded individuals driven by the desire to excel in their...
-
Water Treatment Technician
1 month ago
Richmond, British Columbia, Canada KBL Environmental Full timeSalary: $26-$32 HourlyJoin the KBL TeamKBL Logistics (KBL) is a Canadian business providing customers with waste management services and systems. We have proudly developed a culture of safety excellence, delivering quality services with a reputation for innovation.Our team consists of a group of like-minded individuals driven by the desire to excel in their...
-
Park Design Technician
1 week ago
Richmond, British Columbia, Canada City of Richmond BC Full timePark Design Technician:The City of Richmond is committed to be the most appealing, livable, well-managed community in Canada, a goal that is only made possible by developing our most valuable asset - _our people_. This is a great opportunity to join our team and shape our community. The City of Richmond offers competitive pay programs, comprehensive benefits...
-
Maintenance Technician
1 week ago
Richmond, British Columbia, Canada Accent Inns Inc. Full timeAre You the Duck We are Looking For? Take a gander at this post...Accent Inns, the hotel with a rubber duck in every room, is searching for a full time Maintenance Technician (Full Time) to join our flock of totally unique and fun-loving individuals at our Richmond location.Working at Accent Inns is different than working anywhere else, and we don't just say...
-
Desktop Support Technician
1 week ago
Richmond, British Columbia, Canada Teck Resources Limited Full timeDescription:As Canada's largest diversified mining company, Teck is committed to providing the world with essential resources safely and sustainably. We have a rich history of consistently driving innovation, harnessing cutting-edge technology, and cultivating a dynamic environment that empowers our employees to shape the future.Reporting to the Supervisor,...
-
Maintenance Manager
1 week ago
Richmond, British Columbia, Canada Five Corners Meat Full timeBrief Job Description:The Maintenance Manager (MM) will ensure that the overall health of the plant stays healthy, on budget, and compliant to regulatory standards through the excellent management of the maintenance staff, preventative maintenance programs, parts and supplies inventories, and the completion of maintenance tasks on a timely basis and on...
-
Web technician
1 week ago
Richmond, British Columbia, Canada MindRight Counselling & Consulting Inc. Full timeEducation: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 yearExperience: 2 years to less than 3 yearsTasksMaintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and computer workstations and peripheral equipmentEvaluate and install...
-
Systems Specialist
1 week ago
Richmond, British Columbia, Canada Truedan Robson Full timeEducation: College/CEGEP Experience: 3 years to less than 5 years Computer programming, other Computer science Computer engineering technologies/technicians, otherWork setting: Willing to relocateTasks: Conduct business and technical studies Design, develop and implement information systems business solutions Provide advice on information systems strategy,...
-
computer network technician
1 week ago
Richmond, British Columbia, Canada Isidore Landscapes Inc Full timeEducation: College/CEGEPExperience: Experience an assetTasksMaintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and computer workstations and peripheral equipmentEvaluate and install computer hardware, networking software and operating system softwareProvide problem-solving services to...
-
Dispatch Supervisor
1 week ago
Richmond, British Columbia, Canada The Radius Group Full time_The VALUE this role brings to the team:_The Remote Guarding Customer Experience Supervisor is a people person who will report to the Customer Experience Manager to oversee the daily functions of the Remote Guarding Customer Installation and Service Coordination team and to lead by example. The supervisor's objective is to maximize efficiency and...