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Answering Service Operator
3 months ago
Education:
Secondary (high) school graduation certificate
- Experience: Will train
Tasks:
- Greet people and direct them to contacts or service areas
- Provide basic information to clients and the public
- Obtain and process information required to provide services
- Order office supplies
- Record and relay information
- Schedule and confirm appointments
- Send invoices
- Maintain work records and logs
- Receive and issue payments
- Perform clerical duties, such as filing and sorting and distributing mail
- Answer telephone and relay telephone calls and messages
- Arrange teleconferences
- Monitor mobile radio or telephone
- Provide directory assistance
- Provide emergency services
- Perform data entry
- Provide customer service
Security and safety:
- Basic security clearance
Work conditions and physical capabilities:
- Fastpaced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Attention to detail
Personal suitability:
- Flexibility
- Organized
- Reliability
- Team player
- Ability to multitask
- Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week
