Water Treatment Process Technician

6 days ago

Kitchener, Ontario, Canada Region of Waterloo Full time

Our Story:


Committed to fostering opportunities for current and future generations, the Region of Waterloo is an inclusive, thriving and sustainable region of connected rural and urban communities with global reach.

Our mission is to serve, engage and inspire, by delivering quality services to a diverse population of 630,000+, while creating a healthy, collaborative environment of learning, respect and innovation.

This is a place where employees are valued and recognized for their talents and contributions to our success. Our employees take pride in making a difference in people's lives through the work that we do. We are looking for people like you to help make it happen.

The Role:

Provides technical and engineering support for startup, commissioning, process

development, and optimization of water treatment and disinfection processes. Performs

water quality analysis on the Region's water supply and maintains an inventory of

laboratory chemicals, supplies, and equipment. Implements and maintains standard

operating procedures and manuals. Maintains operational data, logs, and records.

Calculates and maintains records on chemical usage. Assists in maintaining and

operating under the Region's Quality Management System (QMS) to ensure

effectiveness and compliance with the Drinking Water Quality Management Standard

(DWQMS), Municipal Drinking Water Licenses (MDWL), and applicable regulations.

Duties/Responsibilities:


Prepares and implements plans for the startup and commissioning of new or expanded water treatment plants, including chemical system upgrades and new treatment processes, with staff from Design & Construction and Water operations and maintenance.

Sets up and maintains SOPs, and develops chemical calculations for others to follow for proper chemical feed at sites. Coordinates plant startups and commissioning activities with consultants, contractors, and area municipal staff.

Participates in capital project reviews, including engineering drawings for upgrades/ expansions of water treatment plants and capital projects. Provides edures related to chemicals and equipment used in water treatment processes.

Knowledge of Water Quality Management Systems.technical comments/input into process modifications, treatment and process issues, and compliance manuals.

Conducts water quality studies (independently or as part of a team) to optimize treatment and disinfection processes. Works with external research groups on water treatment and water quality research and studies. Collects samples, develops measurement parameters, and relays information. Analyzes results and makes recommendations to management for improving plant performance and effectiveness.

Prepares, implements, and updates SOPs, operations and maintenance manuals, and technical data. Develops and delivers training and updates to operations staff. Reviews and maintains operational data, logs, and records.

Organizes and/or performs or coordinates contracts for annual maintenance projects (e.g., chemical tank cleaning, lab waste disposal, benchmarking reports).


Provides technical support to management regarding water treatment processes by reviewing daily and weekly operational requirements and calculating and maintaining records on chemical usage to ensure existing operating protocols and procedures are followed.

Participates in research studies and assists in implementing new water quality guidelines and standards.


Performs operational water quality analysis (e.g., pH, colour, turbidity, iron, manganese, ozone) on samples from groundwater and surface water sources.

Ensures quality assurance/quality control of sample analysis. Updates logs with test results and enters to spreadsheets.

Maintains and orders laboratory chemicals, supplies, and equipment. Cleans and calibrates laboratory equipment and chlorine titrators.

Prepares lab-grade chemical reagents, lab-grade water, and standard solutions for online analyzers and laboratory equipment used throughout water supply facilities.

Maintains Mannheim water treatment plant process laboratory analysis manual, including sampling and testing methodologies, procedures, and protocols.

Assists to administer contracts with water treatment chemical suppliers and other operations related services (e.g., hazardous waste disposal).

Works with Finance regarding tender processes and contract terms; sets up purchase orders and delivery schedules; and prepares invoices for payment.

Maintains documentation/records and performs quality testing as required, for compliance with legislative requirements.

Assists to design, suggests improvements to, maintains, and trains/provides direction to operations staff regarding the Quality Management System (QMS).

Organizes and conducts site and technical tours.

Assists to resolve water quality issues and complaints, as required/back-up.

Performs related duties as assigned.

Knowledge, Skills & Abilities Required:

Knowledge and skill normally a

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