Assistant Chief Crew Scheduler

7 days ago

Canada Canadian North Full time

Reporting to:
Chief Crew Scheduler

  • Non-Bargaining
TEMPORARY POSTIION; ENDING APPROXIMATELY APRIL 1ST 2025

DUTIES AND RESPONSIBILITIES:

  • Must be able to perform, but not be limited to, the following duties and responsibilities:_
  • Ensuring that all Crew Scheduling department personnel have safety as their primary objective by adhering to the Canadian North safety policy and utilizing the appropriate safety reporting program in order to identify and communicate all known hazards and risks to the organization;
  • Manage Crew Schedulers, including delegation of daily tasks and provide assistance and coordination with other departments during IROPS;
  • Assist with maintaining and delivering the Crew Scheduling initial and recurrent training program as directed by the Chief Crew Scheduler;
  • Ensuring Crew Schedulers are kept current with pilot and flight attendant Agreements;
  • Ensuring that Crew Schedulers receive all required documentation and information to complete their functions;
  • Ensuring that Crew Schedulers execute their duties with a positive and supportive approach when interacting with pilots and flight attendants;
  • Ensuring crews are scheduled using the Collective Agreements to achieve optimum efficiency and in compliance with Transport Canada Regulations;
  • Ensuring all crew changes and pairing changes are reflected for accurate crew pay;
  • Planning and monitoring all flight and duty time limitations and rest periods;
  • Working under direction of the Chief Crew Scheduler, establish departmental procedures and guidelines to ensure efficient and effective operations; create and maintain departmental SOP's; maintain Crew Scheduling Manual;
  • Coordinating the tracking and scheduling of crew training and crew qualifications;
  • Investigating crew issues/concerns, scheduling irregularities and grievances; reporting findings to the Chief Crew Scheduler;
  • Ensuring the efficiency of the AIMS program in conjunction with the AIMS administrator;
  • Reconciling company credit card account;
  • Assisting with Chief Crew Scheduler administrative tasks during their absence (ie. vacation) such as time sheet approval, schedule adjustments, etc;
  • Assist Chief Crew Scheduler with all pilot simulator travel bookings; liaise with internal and contracted training providers;
  • Liaise with Inflight and Charter Operations, providing reports on crewrelated issues affecting the charter flight schedule and service level agreements;
  • Long and short range planning and forecasting;
  • Providing after hours and on call support for Crew Scheduling, in conjunction with the Chief Crew Scheduler;
  • Providing back up for Crew Scheduling shift coverage, in conjunction with the Chief Crew Scheduler;
  • Other duties as assigned.

SKILLS AND QUALIFICATIONS:

  • Include, but not limited to, the following minimum skills and qualifications:_
  • High School diploma or equivalent related work experience;
  • Two (2) years of previous experience;
  • Knowledge of Company and Transport Canada Regulations governing air crews (including flight and duty time hours);
  • Knowledge of pilot and flight attendant scheduling rules;
  • Completion of Instructional Techniques Workshop (ITW) preferred;
  • Flexibility to work irregular shifts, weekends, and statutory holidays for 24hour coverage with on call as required;
  • Proficiency with Sabre and AIMS;
  • Must be proficient with Windows, Excel and Word;
  • Strong leadership, organizational, interpersonal and customer service skills;
  • Must possess thorough working knowledge of Canadian North collective agreements;
  • Bilingualism
  • English/French an asset;
  • Strong problem solving skills and be adept at managing multiple priorities and deadlines in a fast paced, teamoriented environment;
  • Ability to communicate in Inuktitut or other Indigenous language considered an asset;
  • Ability to obtain and retain an Airport Restricted Area Pass in accordance with the Airport Restricted Area Access Clearance Program regulated by Transport Canada.

Closing date:
June 5th 2024

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