Medical Information Associate

1 week ago

Hamilton, Ontario, Canada Allergan Full time
Medical Information Associate - 12m contract

__jobinformationwidget.freetext.LocationText__

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at . Follow @abbvie onTwitter ,Facebook ,Instagram ,YouTube andLinkedIn .

Job Description

The Opportunity

Provide expert and specialised medical, scientific and technical information to internal and external customers (healthcare professionals, patients and consumers) on request for all products within the responsibility of the Australia and New Zealand (ANZ) Affiliate.Provide expert and specialised medical, scientific and technical information to internal and external customers (healthcare professionals, patients and consumers) on request for all products within the responsibility of the Australia and New Zealand (ANZ) AffiliateProvide expert and specialised medical, scientific and technical information to internal and external customers (healthcare professionals, patients and consumers) on request for all products within the responsibility of the Australia and New Zealand (ANZ) Affiliate.

Cool stuff you'll get to do

  • Support the reactive provision of medical, scientific and technical information services to healthcare professionals, patients, consumers and internal stakeholders. Specifically, research and compile relevant, balanced and non-promotional medicine information in response to a broad range of medical enquiries received via phone, email, internet, mail, or Customer Relationship Management (CRM) software.
  • Provide telephone support for in-bound enquiries from external parties and monitor the medical information email inbox and CRM database for in-bound enquiries from external and internal parties according to roster.
  • Document all customer enquiries and responses in the relevant Medical Information databases as required.
  • Ensure that all potential adverse events or product quality complaints are appropriately reported and followed-up according to Company procedures.
  • Create and maintain local standard response documents as required for use or to supplement global standard response documents.
  • Work effectively with published literature resources and search engines, including the AbbVie library, to find and provide literature upon request.
  • Maintain up to date knowledge of the products within the responsibility of the Australia and New Zealand (ANZ) affiliate.
  • Support, collaborate and coordinate effectively with outsource medical information provider; provide daily operational oversight as required.
  • Conduct random quality control checks of outsource medical information provider responses; conduct training as required.
  • Leverage de-identified medical information enquiry data to add value across the business, including to cross-functional stakeholders.
  • Compile medical information metrics and provide reports on a regular basis as required.
  • Adhere to company and regulatory requirements as well as relevant industry codes of practice.
  • Serve as backup and support for the Medical Compassionate Access function when required.
Qualifications

Experience that will help you to get started

  • Bachelor of Pharmacy degree (preferred) or Bachelor of Science degree or equivalent
  • Experience in the provision of drug and product information to healthcare professionals and patients or related experience.
  • Strong technical writing and verbal communication skills, organisational skills and attention to detail.
  • Ability to communicate medical information to varying audiences.
  • Ability to search scientific information within the literature.
  • Ability to understand and analyse medical information including the scientific literature.
  • Strong computer skills with MS Office applications and informational databases.
  • Ability to effectively work independently, prioritise, multi-task and meet established deadlines.
  • Data visualisation and analytical skills related to the production of reports detailing key metrics an advantage.
Additional Information

AbbVie is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion. It is AbbVie's policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.

AbbVie is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion. It is AbbVie's policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.

#J-18808-Ljbffr

  • Medical Information Associate

    1 week ago

    Hamilton, Ontario, Canada Allergan Full time

    Medical Information Associate - 12m contract __jobinformationwidget.freetext.LocationText__AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas –...

  • Medical Receptionist

    1 week ago

    Hamilton, Ontario, Canada ÜNITY Medical Centre Full time

    ÜNITY Medical Centre is opening soon in Hamilton, Ontario. We are a ünique and integrative medical centre that offers family and urgent care under OHIP, complementary care and natural healing in addition to cosmetic treatments. We are seeking a professional and compassionate individual to join our ÜNITY team as a Medical Receptionist. This position plays...

  • Medical Receptionist

    4 weeks ago

    Hamilton, Ontario, Canada Skin Vitality Medical Clinic Full time

    Medical Receptionist - Skin Vitality Medical Clinic We are seeking an enthusiastic Medical Receptionist to join our team _ MUST BE AVAILABLE FOR DAYS, EVENINGS AND WEEKENDS. _Skin Vitality Medical Clinic is the Provider of Botox , Juvéderm , CoolSculpting , PRP Hair Restoration, Sculptra , EMSculpt and Morpheus 8 in Canada with 13 Locations in Ontario. We...

  • Medical Receptionist

    1 week ago

    Hamilton, Ontario, Canada Skin Vitality Medical Clinic Full time

    Medical Receptionist - Skin Vitality Medical Clinic We are seeking an enthusiastic Medical Receptionist to join our team _ MUST BE AVAILABLE FOR DAYS, EVENINGS AND WEEKENDS. _Skin Vitality Medical Clinic is the Provider of Botox , Juvéderm , CoolSculpting , PRP Hair Restoration, Sculptra , EMSculpt and Morpheus 8 in Canada with 13 Locations in Ontario. We...

  • Medical Receptionist

    4 weeks ago

    Hamilton, Ontario, Canada Skin Vitality Medical Clinic Full time

    Medical Receptionist - Skin Vitality Medical Clinic We are seeking an enthusiastic Medical Receptionist to join our team _ MUST BE AVAILABLE FOR DAYS, EVENINGS AND WEEKENDS. _Skin Vitality Medical Clinic is the Provider of Botox , Juvéderm , CoolSculpting , PRP Hair Restoration, Sculptra , EMSculpt and Morpheus 8 in Canada with 13 Locations in Ontario. We...

  • Medical Receptionist/administrator

    1 week ago

    Hamilton, Ontario, Canada Steelcity Medical Full time

    Job SummaryThe medical receptionist assists the practice manager in the efficient day to day operation of a busy family practice. This includes planning, coordinating and scheduling. The receptionist is responsible for a number of duties to ensure the quality of patient visits and optimized work flow. These duties may change periodically as determined by...

  • Assistant (or Associate) Medical Director, Oncology Japan Development

    1 month ago

    Hamilton, Ontario, Canada Allergan Full time

    Assistant (or Associate) Medical Director, Oncology Japan Development AbbVie is committed to discovering and delivering innovative medicines to address serious health issues both now and in the future. Our goal is to make a significant impact on people's lives in various essential therapeutic areas, including immunology, oncology, neuroscience, and eye care,...

  • Assistant (or Associate) Medical Director, Oncology Japan Development

    3 weeks ago

    Hamilton, Ontario, Canada Allergan Full time

    Assistant (or Associate) Medical Director, Oncology Japan Development AbbVie is committed to discovering and delivering innovative medicines to address serious health issues both now and in the future. Our goal is to make a significant impact on people's lives in various essential therapeutic areas, including immunology, oncology, neuroscience, and eye care,...

  • Medical Office Assistant

    1 week ago

    Hamilton, Ontario, Canada UGM Medical Clinic Full time

    What Will You Be Doing?Daily patient intake and registration.Monitor, track and follow up with patients to schedule incomplete and outstanding treatment.Collect payment from patients for non-OHIP visit fees.Daily clerical tasks such as, but not limited to: Managing patient bookings, assist with completion of referrals, scanning and faxing of medical records,...

  • Medical Advisor, Rheumatology

    1 week ago

    Hamilton, Ontario, Canada Allergan Full time

    __jobinformationwidget.freetext.LocationText__ AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care...

  • Associate Dvm

    1 week ago

    Hamilton, Ontario, Canada The Cat Clinic Full time

    The Cat Clinic andVillage Cat Clinic are extraordinary veterinary practices dedicated to feline patients and are currently looking for full-time and part-time Associate DVMs to join our team. Our practices have established themselves as a haven of excellence, offering a stress-free and cat-centric environment.We offer a 3 and 4-day work week with 3 weeks'...

  • Associate Dvm

    1 week ago

    Hamilton, Ontario, Canada The Cat Clinic Full time

    The Cat Clinic and Village Cat Clinic are extraordinary veterinary practices dedicated to feline patients and are currently looking for full-time and part-time Associate DVMs to join our team. Our practices have established themselves as a haven of excellence, offering a stress-free and cat-centric environment.We offer a 3 & 4-day work week with 3 weeks'...

  • Health Information Management

    1 week ago

    Hamilton, Ontario, Canada St. Joseph's Healthcare Hamilton Full time

    Position Details:Posting #: 28197Department:Health RecordsEmployee Type:Regular, Part TimeIf Temporary, Number of Weeks:Union:CUPEOpenings Remaining:1Schedule:Work Days: Monday to FridayTime of Day: DaysShift: 7.5 hourThis position may be scheduled at any of the following sites: King Campus (Stoney Creek East Hamilton), West 5th Campus (Hamilton...

  • Medical Secretary

    1 week ago

    Hamilton, Ontario, Canada McMaster University Full time

    ScheduleMonday to Friday; 8:30 am to 4:30 pmEducation Level2 year Community College diploma in Medical Office Administration or relevant field.Career LevelRequires 3 years of relevant experience.JD/TJD #JD00009Pay Grade:5Title:Medical Secretary (II)Unit/Project Description: For Department use only._The Department of Surgery is seeking a Medical Secretary II...

  • Medical Secretary

    1 week ago

    Hamilton, Ontario, Canada McMaster University Full time

    ScheduleClinic operating hours are 8:00am - 8:00pm Monday-Friday, staff will be assigned shift-work of 7.5 hours with reasonable notice based on operation needs.Education Level2 years Community College diploma in Medical Office Administration or related field.Career LevelRequires 2 years of relevant experience.Title:Medical Secretary (I)Unit/Project...

  • Medical Secretary

    1 week ago

    Hamilton, Ontario, Canada McMaster University Full time

    ScheduleMonday - Friday, 8:30 a.m.4:30 p.m.Education Level2 year Community College diploma in Medical Office Administration or related field.Career LevelRequires 3 years of relevant experience.Unit/Project Description:The Department of Medicine is looking for a Medical Secretary to support two General Internal Medicine (GIM) Physicians and GIM Clinical...

  • Medical Scientific Advisor

    1 week ago

    Hamilton, Ontario, Canada Allergan Full time

    In collaboration with and under the responsibility of the Medical Manager or Head of Medical Affairs execute flawlessly the brand strategies into (in-field) medical activities to address the unmet needs in the specific TA, enhance the quality of care of these patients and ensure optimal knowledge of HCPs on AbbVie products. Be the subject matter expert by...

  • Medical Secretary

    1 week ago

    Hamilton, Ontario, Canada McMaster University Full time

    ScheduleMonday to Friday 8:30 - 4:30 HYBRIDEducation LevelCollege DiplomaCareer LevelExperienced (non Manager)JD #:JD00009Pay Grade:5Title:Medical Secretary (II)Unit/Project Description:About UsThe Department of Pediatrics at McMaster University and McMaster Children's Hospital is home to over 200 pediatricians, scientists, teachers, and learners whose...

  • Medical Science Liaison

    1 month ago

    Hamilton, Ontario, Canada Allergan Full time

    AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas - immunology, oncology, neuroscience, and eye care - and products and services in our Allergan...

  • Medical Secretary

    1 week ago

    Hamilton, Ontario, Canada McMaster University Full time

    ScheduleMonday - Friday, 8:30AM -4:30PM35 Hours Per Week, HYBRIDEducation Level2 year Community College diploma in Medical Office Administration or related field.Career LevelRequires 3 years of relevant experience.Job Description NumberJD00009Unit/Project Description:The Department of Pediatrics at McMaster University and McMaster Children's Hospital is home...