Back Office Sales Support Specialist
2 weeks ago
Arxada is a pioneering leader with a powerful legacy: Over 120 years of creating specialty chemicals and solutions that potentiate the performance of our customers and their products.
Our solutions, our expertise and our support help them to perform better - to be more efficient, more effective and more sustainable.
We are passionate about empowering high performance and enabling our employees, partners and customers to realize their full potential. Together we make daily life safer, cleaner, healthier and greener. If you like making a difference, we are the company for youKey responsibilities:
- Managing the Arxada truck schedule and providing estimated time of arrival (ETA) in third party shipments.
- Assists outside sales personnel by processing priority transactions.
- Ability to handle multiple projects at once in a fast pace fluid environment
- Increases business by selling to customers in addition to taking orders.
- Establishes and maintains customer relationships, communications with customers and coworkers to provide technical information.
- Participates in training opportunities to enhance and maintain personal and product knowledge.
- Gains familiarity with the daytoday operations of the business and participates in improving operations by offering potential alternatives to existing methods.
- Performs project management on job quotes and open orders.
- Provides followup for customer quotes and lost sales.
- Understands customer needs and requirements to timely handle the traffic of customers and ensure proper attention to every customer
- Routes qualified opportunities to the appropriate sales executives for further development and closure
- Team with channel partners to coordinate trials for new customer sales leads/prospects
- Generates VOC reports for Sales management and customers
Key requirements:
- BS degree in Accounting, Finance, preferred
- 5 years experience in an Analyst or Commercial Operations role
- Canadian Hazardous Certification preferred, but will train for certification
Arxada
- Potentiating Performance_
Arxadais an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a qualified individual with disability, protected veteran status, or any other characteristic protected by law._
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