Manager, People Services

1 week ago

Ottawa, Ontario, Canada Canadian Medical Protective Association Full time

MANAGER, PEOPLE SERVICES

CONTRIBUTING TO THE CMPA


The People & Culture department is responsible for developing and implementing the People Strategy, which sets the foundational building blocks for modernizing the employee experience, cultivating the CMPA's organizational culture, and transforming our approach to talent management.

The department has accountability for creating an employee experience in which the CMPA's people are inspired, connected and empowered to bring the Association's vision, mission and strategic plan to life in service of our members and the Canadian healthcare system.


POSITION OVERVIEW


Reporting to the Executive Director, People and Culture, the Manager, People Services leads a team of professionals who deliver core HR operational services and advice to the Association's leadership team and workforce.


The Manager is responsible for service delivery in the areas of talent acquisition, onboarding, internal talent movement, day to day salary administration, job design and slotting, employee performance management, employee recognition, employee relations and workplace investigations, and leave and disability management administration.

In addition, the Manager is responsible for designated HR cyclical program delivery and administration, compliance-based policy development, employee data and records, the tracking and monitoring of HR operational metrics, and the effective use of HR systems for core service delivery to the business.


The Manager establishes priorities and objectives, drives process efficiency and service delivery improvement initiatives, supports effective workflow and workload distribution, and oversees the activities in support of day-to-day operations within the People Services team.

In addition, the incumbent collaborates with centres of expertise in Total Rewards, Talent Management, Organizational Learning & Collaboration, and Organizational Change in the delivery of programming and operational services.


POSITION ACTIVITIES

  • Lead and empower a team of HR professionals and provide them with the tools and resources they need to implement team priorities and objectives, and support them in their continued growth and development.
  • Promote effective workflow and workload distribution within the team.
  • Lead the hiring process and onboarding for direct reports.
  • Establish objectives and learning plans, provide ongoing feedback and coaching, and prepare performance reviews.
  • Act as a secondlevel resource for approvals and/or issues that require escalation, including HR policy interpretation, employee relations, salary assessments, disability management and accommodation, and job analysis and slotting.
  • Lead and/or coordinate workplace investigations with the assistance of external investigators as required.
  • Accountable for the accuracy and integrity of HR data and system transactions, including ensuring processes for quality assurance and approvals.
  • Identify, oversee and implement initiatives that improve team effectiveness and operational processes, including collaborating with technical staff to plan for HR system updates and enhancements to existing core HR business processes.
  • Oversee vendor relationships for applicant tracking system, LinkedIn Recruiter and Career Site, HR Downloads, DocuSign and other designated HR systems.
  • Partner with colleagues within the People & Culture leadership team to ensure alignment of goals, coordination and integration of HR advice, services and solutions, and a healthy and collaborative work culture across the People & Culture team.
  • Collaborate with the Talent Management team on organizational design projects.
  • Oversee the delivery of designated cyclical HR programs, e.g. new employee/people leader orientation, employee recognition, compliancebased learning (e.g. workplace violence and harassment prevention, etc.), flexible work arrangements, including associated events, communications, learning and program administration.
  • Work in collaboration with the People & Culture leadership team to plan for and deliver people strategy policies and programs that enable employee attraction, retention and engagement, employee wellbeing, and equity, diversity & inclusion.
  • Ensure equity, diversity and inclusion (EDI) principles are embedded within programs, processes and services that support the employee life cycle.
  • Lead various EDI initiatives to support the Association's EDI strategy, including executing recruitment strategies to enhance the diversity of the CMPA's workforce; supporting the development and movement of diverse talent across functions and business areas; and enhancing inclusive hiring and promotion practices for underrepresented or marginalized groups at all levels.
  • Create, monitor and maintain HR legislative and operational policies within the People Services domain.
  • Establish processes to track, monitor and report on HR operational metrics to inform People & Culture wor

  • Service Consultant

    1 week ago

    Ottawa, Ontario, Canada People Corporation Full time

    We are seeking a Service Consultant to join our team in Ottawa.The Service Consultant serves as the main point of contact between People Corporation and our clients. The Service Consultant will play an integral role in managing the implementation of new clients as well as providing top notch support to our existing clients.The Service Consultant will: Manage...

  • Service Consultant

    2 weeks ago

    Ottawa, Ontario, Canada People Corporation Full time

    Job Description We are seeking a Service Consultant to join our team in Ottawa. The Service Consultant serves as the main point of contact between People Corporation and our clients. The Service Consultant will play an integral role in managing the implementation of new clients as well as providing top notch support to our existing clients. The...

  • Manager, People

    1 week ago

    Ottawa, Ontario, Canada Rewind Software Full time

    Company Description:Rewind is a service that protects the critical data that powers businesses of all sizes. Our focus is on backing up data that lives in the cloud - in apps like Jira, GitHub, Confluence and Shopify. We are backed by Insight Partners, Inovia, Bessemer and Atlassian Ventures and are proud to be recognized as one of Canada's 50 fastest...

  • Manager, People

    2 weeks ago

    Ottawa, Ontario, Canada KPMG-Canada Full time

    OverviewYou've got big plans. We have opportunities to match, and we're committed to empowering you to become a better you, no matter what you do.When you join KPMG you'll be one of over 227,000 professionals providing audit, tax, advisory and business enablement services across 146 countries.With the support to do things differently, grow personally and...

  • People & Culture Advisor

    1 week ago

    Ottawa, Ontario, Canada WCG Services Full time

    Department: People & CultureLocation:Remote - CanadaWho we're looking for:People & Culture AdvisorLike WCG, you believe in the power of work to transform lives. As People & Culture Advisor, you will be responsible for providing a high standard of service to all WCG team members and for supporting the organization's human resources needs. You will work...

  • Finance Manager

    1 week ago

    Ottawa, Ontario, Canada People Corporation Full time

    We are seeking a Finance Manager to join our Coughlin team in Ottawa.Finance Manager is responsible to direct the financial affairs of the organization and to prepare financial analyses of operations, including interim and final financial statements with supporting schedules, the maintenance of its fiscal records, and the preparation of financial reports....

  • Disability Case Manager

    1 week ago

    Ottawa, Ontario, Canada People Corporation Full time

    We are seeking a Disability Case Manager(Remote) to join our Coughlin team in Ottawa.If you are an experienced Disability Management professional or have a keen interest in health, wellness, and disability management, plus enjoy working in a team environment, we encourage you to apply.The Disability Case Manager (Remote) will:Review disability claims to...

  • Individual Financial Services Consultant

    1 week ago

    Ottawa, Ontario, Canada People Corporation Full time

    We are seeking a Individual Financial Services Consultant (LLQP) to join our Coughlin team in Ottawa. Individual Financial Services Consultant (IFS) will offer guidance to customers regarding various insurance offerings such as life, living benefits, travel insurance, and registered products like RESP, RRSP, and TFSA. Maintain and nurture a designated...

  • Project Manager, People

    1 week ago

    Ottawa, Ontario, Canada Ciena Full time

    Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual's passions, growth, wellbeing and belonging. We're a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and...

  • Mover. Help people move

    1 week ago

    Ottawa, Ontario, Canada Mover. Help people move.] Full time

    Moving Services and Lawn Maintenance Located near Elmvale Mall in Ottawa, Ontario, Canada Over seven years of experience in moving and lawn care Highly skilled and professional worker Rate: $20 per hour (negotiable down to $15) Specializes in lawn mowing at $30 per job Also offers junk removal services Available from Monday to Friday after 4 PM, weekends...

  • Mover. Help people move

    1 week ago

    Ottawa, Ontario, Canada Mover. Help people move. Etc.] Full time

    Patrick Lafontaine is an experienced professional based in Ottawa, Ontario, Canada, with seven years of expertise in various tasks. Here's what he can offer: Moving services Lawn mowing Garden work Building and repairs Available for night shifts after 4 pm on weekdays and anytime on weekends. Patrick's rates are $20 per hour for moving, $30 for lawn...

  • Intern, People

    1 week ago

    Ottawa, Ontario, Canada Senators Sports & Entertainment Full time

    Job Summary:The People & Culture Intern performs various administrative tasks and support the People and Culture department's daily activities. The People & Culture Intern responsibilities include updating employee records with new hire information, screening resumes and scheduling interviews. The incumbent will respond to employee inquiries, oversee the...

  • People, Talent and Culture Development Manager

    2 weeks ago

    Ottawa, Ontario, Canada Pivot + Edge Full time

    Auger Hollingsworth is an accident and injury litigation law firm serving Ottawa, the GTA and all areas in between. We have offices across Ontario that allow us to best serve our personal injury clients. As we continue to expand, we are looking for an experienced People,Talent and Culture Development Manager to work closely with the co-founders on all Human...

  • People and Culture Generalist

    1 week ago

    Ottawa, Ontario, Canada SkyAlyne Canada Inc. Full time

    Job Title: People and Culture GeneralistPosition Reports To: Head of People and CultureJob Location: OttawaSkyAlyne is a proud partnership between Canadian aviation and defence leaders, CAE and KF Aerospace, formed to provide a truly Canadian solution for Canada's Future Aircrew Training (FAcT) Program, Canada's next-generation military aircrew training...

  • Manager, Brand Management

    1 week ago

    Ottawa, Ontario, Canada SISIP FINANCIAL (in partnership with People Exchange) Full time

    People Exchange Inc, is supporting SISIP Financial in the recruitment effort for a Change Manager. SISIP Financial has been serving the military community for over 50 years. Canadian Armed Forces (CAF) community members trust SISIP Financial for expert advice and solutions across investing, insurance, financial planning and sustainable financial...

  • Manager, Change Management

    1 week ago

    Ottawa, Ontario, Canada SISIP FINANCIAL (in partnership with People Exchange) Full time

    People Exchange Inc, is supporting SISIP Financial in the recruitment effort for a Manager, Change Management. SISIP Financial has been serving the military community for over 50 years. Canadian Armed Forces (CAF) community members trust SISIP Financial for expert advice and solutions across investing, insurance, financial planning and sustainable financial...

  • People Greeter

    4 weeks ago

    Ottawa, Ontario, Canada Walmart Canada Full time

    Position Summary...To provide exceptional customer service and assist in salesfloor operations in order to ensure a positive shopping experience and drive customer loyalty.What you'll do...Our Customer Experience associates interact with every single one of our customers, acting as the warm smile and the helping hand that we pride ourselves on being. It is...

  • Mover. Help people move

    2 weeks ago

    Ottawa, Ontario, Canada Mover. Help people move. Do other stuff.] Full time

    Patrick - Professional Handyman in Ottawa, Ontario, Canada Seven years of solid moving experience Skilled in fixing and building various structures Expert in interlock work and lawn maintenance Services offered at competitive rates: Moving assistance: $20 per hour Interlock installation: $20 per hour Lawn mowing (front and backyard): $30 Garden work (front...

  • People Greeter

    1 week ago

    Ottawa, Ontario, Canada Walmart Canada Full time

    Position Summary :To provide exceptional customer service and assist in salesfloor operations in order to ensure a positive shopping experience and drive customer loyalty.What you'll do: Our Customer Experience associates interact with every single one of our customers, acting as the warm smile and the helping hand that we pride ourselves on being. It is up...

  • Disability Claims Administrator

    2 weeks ago

    Ottawa, Ontario, Canada People Corporation Full time

    Job Description We are seeking a Bilingual Disability Claims Administrator to join our team in Ottawa. This is an exciting time to join People Corporation. Our high level of acquisition activity and our consistent organic growth continue to define and further enhance our benefits, pension, and HR products and services and how they are delivered to our...