Product Manager

7 days ago


Calgary, Alberta, Canada SMART Technologies Full time

Responsibilities:

  • Lead the strategy, planning and delivery across a crossfunctional team to ensure the overall success of SMART's interactive display and complementary software solutions product portfolio.
  • Recommend the nature and scope of present and future products by reviewing product requirements, appraising new product ideas and product changes, and ensuring alignment with SMART's company objectives and mission.
  • Own and deliver regular communication on product performance report success and challenges and adjust the vision/product roadmap as needed. This includes a synthesis and deep understanding of customer issues, product profitability, channel dynamics and market and technology trends.
  • Contribute to the analysis, prioritization, and balancing of new product investment opportunities for hardware and software solutions at SMART, considering the entire product portfolio.
  • Understand and advocate for customers' needs and desires by skillfully utilizing research, market information and direct customer engagement.
  • Represent the customer within the development process, as well as maintain and prioritize the product backlog.
  • Develop business cases and gotomarket strategies for new products, features and business opportunities that improve profitability.
  • In bringing products to market, work closely with UX, product development engineers, product marketing and other product managers.
  • Collaborate across all internal stakeholders and business teams to evangelize proposed solutions, gain insight, feedback and buyin.
  • Own development of clear product positioning, demonstration collateral, and the go to market strategies for each solution set.
  • Determine product life span and own the endoflife decisions for products already in market.
  • Work with cross functional project teams to create a collaborative, highperforming and fun team culture
  • Perform other duties as required
Education and work experience

  • 5+ years' working in product management
  • Bachelor's degree, preferably in software, engineering, marketing or business.
  • Work experience in hightech, with expertise in one or more of the following: multiplatform solutions (mobile, desktop, cloud), integrated hardware and software solutions, or delivering products to the educational sector.
  • Familiarity with Microsoft Azure DevOps and roadmapping software tools.
  • Experience in working with 3rd party software suppliers and vendors.
  • Combined strengths in technical knowledge/skills and business acumen.
  • Demonstrated outstanding customer centricity and engagement skills.
  • Ability to define and manage the range of processes associated with new product development and launch, and gain buy in across teams.
  • Exceptional communication, negotiating and relationship building skills both with internal and external stakeholders.
  • Strong analytical skills and superior attention to detail.
  • Perseveres and works through challenges to achieve success.
  • Action oriented, and able to execute complex programs independently.
  • Ability to motivate and inspire others to collaborate effectively.
  • Professional demeanor and the ability to navigate challenges with tact and diplomacy.
Supervision

  • This position has no direct reports
Working conditions

  • Based in Calgary, Alberta, Canada
  • Officebased role, in a fastpaced work environment.
  • You will deliver on a blend of not only to your own projects but also to those of the broader product management organization.
  • Able to travel internationally (up to 20%)
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