E-commerce Merchandiser

1 week ago

Montreal, Quebec, Canada DeSerres (Siège social) Full time
We recognize you for your analytical skills, and your attention to detail? Take this opportunity to contribute to the success of DeSerres

Bring your skills to a big name in arts in this permanent full-time position at our Montreal head office.


Reporting to the E-Commerce Chief, this person will be responsible for collaborating with purchasing and marketing to optimize the presentation of the product offer on our website.


What we offer:

  • 36 hours work week;
  • 3 weeks vacation after 1 year of service;
  • 5 days of flexible holidays;
  • Group insurance paid in part by the employer;
  • Group RRSP;
  • Birthday leave;
  • Hybrid work;
  • Discounts in stores.

As an E-Commerce Merchandiser you will:

  • Ensure the publication and accuracy of new products according to the marketing calendar, while coordinating the work of editorial and photography stakeholders;
  • Propose merchandising tactics to highlight promotional offers, facilitate searches and maximize conversion;
  • Optimize the navigation and the internal search engine in order to obtain the best presentation of the products and to facilitate their purchase;
  • Responsible for the marketing of the homepage of the website and define the key messages;
  • Collaborate with the marketing team, purchasing and procurement, to integrate products and promotional messages;
  • Define product recommendations and merchandising rules to increase shopping carts and products per transaction;
  • Assist the ecommerce team in the selection of products to be featured in our web, newsletter and social media channels;
  • Ensure performance, tracking and reporting of web merchandising initiatives;
  • Analyze online product performance to identify opportunities to increase sales and conversion, as well as review online merchandising strategies based on trends;
  • Assist with customer service inquiries related to the website and products;
  • Conduct competitive intelligence and various analyses to provide recommendations for updates and opportunities for improvement;
  • All other related tasks.

Requirements and skills for the position:

  • Bachelor's degree in business administration, marketing or e-commerce option or equivalent experience;
  • 2 to 5 years in a web merchandising position;
  • Solid experience in Web merchandising (merchandising, A/B testing, personalization, internal search engine);
  • Proficiency in Google Analytics, Office Suite (advanced Excel);
  • Excellent analytical skills and strong computer skills;
  • Knowledge of Searchspring, Shopify and Akeneo (an asset);
  • Experience related to the retail business;
  • Autonomy, sense of responsibility, organization and good management of priorities;
  • Ability to work in a team;
  • Bilingualism in oral and written (French and English).

About us:


As the favourite destination for all creative minds, DeSerres has been the go-to source for creativity for over a century.

Offering expertise without equal, the company inspires clients to give free rein to their imagination while being by their side as they carry out their projects.

With its 30+ stores and e-commerce website, DeSerres is the largest retailer of art and craft supplies in Canada.

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