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Office Specialist
4 months ago
As part of our accesso Group, you'll contribute to helping our clients sell more, streamline operations, drive revenue and improve the guest experience.
We are looking for are a strong communicator, both verbal and written, with demonstrated project and time management abilities.An ideal candidate is someone with previous experience supporting guest-facing software solutions, who is passionate about their work and committed to getting the job done, even if it means working extended hours, on the weekend and holidays as needed.
Schedule:
Sunday to ThursdayLocation:
Remote, on-site or hybrid, your preference We would be delighted to see you at our Quebec City officeManagement of requests submitted via the customer support portal or by phone.
Day to day set up, configuration, testing, and troubleshooting for our clients.Assisting with troubleshooting and diagnosing complex technical and client service issues.
Maintaining outstanding lines of communication with internal teams such as operations, software engineering, IT support and quality assurance, as well as external clients and third parties.
Follow the progress of the software and the new features available.Assisting with special projects as needed.
Strong verbal and written communication skills with the ability to communicate effectively to a variety of audiences in French and English.
Outstanding general computer skills are required.You must be available to work from Sunday to Thursday.
Pension plan with employer contribution up to 4%
~ Satellite office in Mont Saint Anne
At accesso, we believe that fun is a fundamental part of the workday We've created a virtual environment with no shortage of connection - so share memes and high fives with teammates, or break up your day with virtual escape quests, "Online Office Olympics" and more Work-life balance is important here too, so you'll have flexibility in choosing the work setting and hours that fit your life best (so long as your work permits).We believe that diversity is vital to innovation and that when we celebrate what makes each of us unique, we create a more inclusive environment where you can truly thrive.
Our people are our most treasured asset, and we are proud to have such talented, passionate and tech-savvy professionals on our team.
From ticketing and eCommerce to virtual queuing and more, we understand firsthand what makes our clients and their guests smile, and we're constantly developing new solutions to enhance the guest experience while helping our clients streamline operations and drive revenue.
First Name *Last Name * Email * Phone *Resume/CV *Drop files hereAttach or enter manually(File types:pdf, doc, docx, txt, rtf)
Cover LetterDrop files hereAttach or enter manually(File types:
pdf, doc, docx, txt, rtf)LinkedIn Profile, Portfolio or Github *Are you 18 years or older? *Are you bilingual (orally and written) in English and French? *accesso Demographic Survey (optional)At accesso, we celebrate the diverse perspectives of our team members, and are dedicated to fostering a culture centered around inclusivity and belonging To help us on this mission, we invite you to participate in this brief, entirely optional survey.
We're simply eager to learn more about our diversity and inclusion strides, and your insights are key piece to the puzzle.
Black or of African descentAsianHispanic, Latinx or of Spanish OriginIndigenous, American Indian or Alaska NativeMiddle Eastern or North AfricanNative Hawaiian or Pacific IslanderWhite or EuropeanI don't wish to answerI prefer to self-describeDo you identify as having a disability? Select one)I identify as a person with a disability or as a person with accessibility needs.I do not identify as a person with a disability or as a person with accessibility one) (Select one)Yes, I am a veteran or active memberNo, I am not a veteran or active memberI prefer to self-describeI don't wish to answerBy checking this box, I agree to allow accesso to retain my data for future opportunities for employment for up to 1460 days after the conclusion of consideration of my current application for employment.
