Director, Operational Risk and Resilience Management
1 week ago
Description
:The Director, Operational Risk and Resilience Management (ORRM) will report to and support the Head of Risk and Resilience Programs. This position is responsible to lead Manulife's Third-Party Operational Risk and Resilience Management program and its underlying components. This includes maintenance and governance of the Third-Party Risk Framework and Standard, which also includes monitoring and reporting of program effectiveness. The position requires leadership skills, technical subject matter expertise in operational and third-party risk, and solid communication and influencing skills. This position will cross multiple businesses, functions, and geographies, to promote awareness and execution of ORRM requirements.
Job Requirements:
Update and maintain the Third-Party Risk Management (TPRM) Framework and Standard, and establish procedures and guidelines as needed. Develop, maintain partnerships with and provide training and expert support to help business functions and key stakeholders proactively identify, assess, and monitor Third-Party Risk Ensure adherence and compliance to the TPRM Framework and Standard, by partnering with key stakeholders Ensure Third-Party Risk and Operational Risk and Resilience requirements are implemented and monitored on a timely and comprehensive basis, ensuring compliance with regulatory (e.g. OSFI) risk management guidelines and internal risk appetite. Support the development of and monitor the Third-Party key risk indicators (KRIs), setting quantitative and qualitative risk threshold limits and KRI benchmarking Prepare reporting, and escalate issues and report to Senior Management, Governance and Risk Committees, on a timely basisWhat We Are Looking For:
Broad knowledge of financial services/insurance business and related products In-depth subject matter expertise in Operational Risk and Resilience Management, particularly in Third-Party Risk Management Minimum 10 years of experience in operational risk management or a highly related field such as audit, compliance, etc. Excellent written and oral communication skills Strong influencing skills with the ability to build effective relationships, both within and across segments, functions and geographies Excellent analytical and problem-solving skills with ability to think strategically Self-starter with the ability to work with little guidance University undergraduate degree with a relevant professional designation preferredWhat can we offer you?
A competitive salary and benefits packages. A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills. A focus on growing your career path with us. Flexible work policies and strong work-life balance. Professional development and leadership opportunities.About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges, and under '945' in Hong Kong.
Manulife is an Equal Opportunity Employer
Salary & Benefits
The annual base salary for this role is listed below.
Primary Location
Toronto, OntarioSalary range is expected to be between
$103,050.00 CAD - $185,490.00 CADIf you are applying for this role outside of the primary location, please contact for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.
Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.
-
Toronto, Ontario, Canada Société Financière Manuvie Full time $103,050 - $185,490Nous sommes un fournisseur de services financiers qui s'emploie à faciliter les décisions de nos clients et de nos collègues partout dans le monde et à les aider à vivre mieux. De nos initiatives environnementales à nos investissements dans la collectivité, nous montrons la voie en nous appuyant sur des valeurs, et ce, dans l'ensemble de nos...
-
Old Toronto, Ontario, Canada Société Financière Manuvie Full timeNous sommes un fournisseur de services financiers qui s'emploie à faciliter les décisions de nos clients et de nos collègues partout dans le monde et à les aider à vivre mieux. De nos initiatives environnementales à nos investissements dans la collectivité, nous montrons la voie en nous appuyant sur des valeurs, et ce, dans l'ensemble de nos...
-
Toronto, Ontario, Canada MUFG Investor Services Full timeJob DescriptionOverseeing and leading the firms' OR&R framework, providing support and guidance to the Business Continuity Management (BCM) and Operational Risk Management (ORM) team manager.Responsibility for the establishment and effectiveness of ORM and BCP assessment and ongoing monitoring and reporting programsEscalation point for risk tracking and...
-
Director, Operational Risk
1 week ago
Toronto, Ontario, Canada Manulife Full timeJob Description The Director, Operational Risk and Resilience Management (ORRM) will report to the Head of Risk and Resilience Programs in supporting various risk programs to enhance Manulife's operational risk and resilience capability. With a focus on Technology and Data resilience, the Director will work closely with segment risk teams to provide...
-
Coordinator, Risk and Resilience
1 week ago
Old Toronto, Ontario, Canada March of Dimes Canada Full timeCoordinator, Risk and Resilience - Full-time, Toronto, ON You'll feel great about a career with March of Dimes Canada At March of Dimes Canada, our collective work matters. As a leading national charity backed by a history of more than 70 years of impact, we're dedicated to being Canada's leading service provider, resource, and advocate, empowering people...
-
AVP Operational Resilience
1 week ago
Toronto, Ontario, Canada Manulife Full timeJob Description The AVP, Operational Risk and Resilience Management (ORRM) is responsible for leading various risk programs and ad hoc projects to enhance Manulife's operational risk and resilience capability, providing guidance to segment risk teams to better identify and manage current and emerging risks, reporting relevant risk and resilience postures...
-
Operational Resiliency Manager Rbcis Canada
1 week ago
Toronto, Ontario, Canada Royal Bank of Canada Full timeJob SummaryWhat is the opportunity?The Operational Resiliency Manager at RBC Investor Services will support the maintenance of Operational Resilience and Business Continuity Management programs. This individual will play a key role in identifying, assessing, and mitigating operational risks as well as ensuring the continuity of critical business...
-
Risk Manager, Operational Risk
1 week ago
Toronto, Ontario, Canada TD Bank Full time394414BRRisk ManagementToronto, ONJanuary 11, 2023Company OverviewDepartment OverviewAs an independent team within the Risk Management group, Operational Resilience works with business units and corporate partners to ensure ongoing management of operational risks across TD Bank Group. TDBG applies the "Three Lines of Defense" model to risk management. Risks...
-
Director, Operational Risk Management
1 week ago
Toronto, Ontario, Canada CIBC Full timeWe're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients.At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and...
-
IT Risk Compliance
1 week ago
Toronto, Ontario, Canada Workplace Safety and Insurance Board Full timeReporting to the Manager, IT Risk and Governance, this role supports the Manager in ensuring WSIB's consistent adaptation of the IT risk management framework and applicable risk management requirements including, developing and implementing risk policy, developing and maintaining the IT risk register, monitor and measure compliance to IT policies, report on...
-
Toronto, Ontario, Canada Royal Bank of Canada Full timeCome Work with UsAt RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.Whether you're helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that...
-
Manager, Business Resilience
1 week ago
Toronto, Ontario, Canada BDO Full timePutting people first, every dayBDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a people-first culture with a high priority on your personal...
-
Risk Manager, Operational Risk
1 week ago
Toronto, Ontario, Canada TD Bank Full time393532BRRisk ManagementToronto, ONJanuary 11, 2023Company OverviewDepartment OverviewAs an independent team within the Risk Management group, Operational Resilience works with business units and corporate partners to ensure ongoing management of operational risks across TD Bank Group. TDBG applies the "Three Lines of Defense" model to risk management. Risks...
-
Director, Technology Risk
1 week ago
Toronto, Ontario, Canada EQ Bank | Equitable Bank Full timeJoin a ChallengerBeing a traditional bank just isn't our thing. We are big believers in innovating the banking experience because we believe Canadians deserve better options, and we challenge ourselves and our teams to creatively transform what's possible in banking. Our team is made up of inquisitive and agile minds that find smarter ways of doing things....
-
Senior Risk Management Specialist
1 week ago
Toronto, Ontario, Canada Robertson & Company Ltd. Full timeOur Client: Our client is a leading residential mortgage insurer renowned for offering mortgage default insurance to Canadian residential mortgage lenders. As the Manager of Enterprise Risk Management (ERM), you will play a pivotal role in developing and implementing elements to support the ERM program within our client's organization. Reporting to the...
-
Manager, Enterprise Risk Management
1 week ago
Old Toronto, Ontario, Canada Robertson & Company Ltd. Full timeOur client is a leading residential mortgage insurer renowned for offering mortgage default insurance to Canadian residential mortgage lenders.What You Will Achieve in This Role:As the Manager of Enterprise Risk Management (ERM), you will play a pivotal role in developing and implementing elements to support the ERM program within our client's organization....
-
Associate Director Technology Risk
4 weeks ago
Toronto, Ontario, Canada Royal Bank of Canada Full timeJob SummaryAs part of RBC's Group Risk Management Enterprise Risk Resilience team, the Associate Director, Technology Risk will be responsible for providing challenge and oversight on our technology Infrastructure platform technology operations. This includes providing an opinion on RBC's Technology risk posture, developing / overseeing Technology Key Risk...
-
Associate Director Technology Risk
2 months ago
Toronto, Ontario, Canada Royal Bank of Canada Full timeJob SummaryAs part of RBC's Group Risk Management Enterprise Risk Resilience team, the Associate Director, Technology Risk will be responsible for providing challenge and oversight on our technology Infrastructure platform technology operations. This includes providing an opinion on RBC's Technology risk posture, developing / overseeing Technology Key Risk...
-
director of risk management and legal
1 week ago
Toronto, Ontario, Canada Canadian Imperial Bank of Commerce Full timeDirector, Operational Risk Management page is loaded Director, Operational Risk Management Apply locations Toronto, ON time type Full time posted on Posted 2 Days Ago job requisition id We're building a relationship-oriented bank for the modern world. Global Operational Risk Management (GORM) is the 2nd Line of Defense group responsible for providing...
-
Manager, Enterprise Risk Management
2 months ago
Greater Toronto Area, Canada, Ontario Robertson & Company Ltd. Full timeOur Client:Our client is a leading residential mortgage insurer renowned for offering mortgage default insurance to Canadian residential mortgage lenders.What You Will Achieve in This Role:As the Manager of Enterprise Risk Management (ERM), you will play a pivotal role in developing and implementing elements to support the ERM program within our client’s...
