Manager, Business Resilience

1 week ago

Toronto, Ontario, Canada BDO Full time

Putting people first, every day
BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust.

In turn, we offer an award-winning environment that fosters a people-first culture with a high priority on your personal and professional growth.


Your Opportunity
Our Business Resilience Team is looking for a
Manager, Business Resilience to join BDO's national Risk Advisory Services team.

As a Manager, you will deliver high-quality consulting services with an all-hazard and integrated crisis management approach, covering risk analyses, emergency preparedness and response, business impact analysis and continuity, IT disaster recovery, crisis communication, training, testing & simulations.

Under the leadership of our service line leads, you will contribute to the team's business development activities

Key responsibilities include:
Key Responsibilities

  • Develop and Implement Resilience Strategies:
  • Conduct thorough risk assessments to identify potential threats to the organization's operations, including natural disasters, cyber-attacks, and other emergent challenges.
  • Assist in creation of comprehensive business resilience strategies, ensuring the ability to adapt to changing circumstances and sustain operations during adverse conditions. Assist with the development of methodologies, tools, and templates.

Establish Resilience Frameworks and Policies:

Ensure that business continuity plans are up-to-date and aligned with best practices and industry standards, incorporating lessons learned from previous incidents.


  • Client Management & Business Development:
  • Establish strong relationships with clients at all levels, including leadership.
  • Execute a client service plan for complex engagements in close collaboration with senior management.
  • Actively assist in the development of business opportunities and contribute to business development and sales initiatives as directed by senior management.
  • Lead the development and delivery of strategic and operational solutions to harmonize client corporate requirements, objectives, and needs. Ensure successful project management and lead client engagements throughout the mandate. Contribute to the growth and development of the practice by identifying potential clients, cultivating relationships, and participating in sales activities.
  • Mentorship & Coaching:
  • Work closely with consultants and ensure mandate delivery to clients.
  • Act as a coach and mentor to team members to maximize their potential. Take a leadership role in creating a working atmosphere that promotes learning and participate in group events and assist in building a team culture/environment.
How do we define success for your role?

  • You demonstrate BDO's core values through all aspects of your work: Integrity, Respect and Collaboration You understand your client
- 's industry, challenges, and opportunities; client describe you as positive, professional, and delivering high quality work

  • You identify, recommend, and are focused on effective service delivery to your clients
  • You share in an inclusive and engaging work environment that develops, retains and attracts talent
  • You actively participate in the adoption of digital tools and strategies to drive an innovative workplace You grow your expertise through learning and professional development

Your experience and education

  • University diploma, preferably in risk and emergency management fields.
  • A minimum of 5 years of experience as a practitioner in Business Resilience.
  • A minimum of 3 years of experience as a Manager in the mentioned areas. Experience in one or a combination of the targeted industries â
- " Energy & Natural Resources, Financial Services, Public Sector, Manufacturing & Distribution, Not-For
  • Profit, and Real Estate.
  • Experience in supporting a professional services firm in the development of an advisory practice, including preparing proposals, meeting prospective clients, and engaging in the sales process.
  • Verifiable track record in the targeted industries, including in building relationships.
  • Professional designation (CBCP, CBCI).
  • Membership in risk management, emergency management, and/or business continuity organizations.
  • Knowledge of risk analysis, emergency preparedness and response, and business continuity approaches, standards, and regulations.
  • Experience in anticipating and diagnosing problems that arise during projects, building and documenting solutions, drafting effective communications for clients, managing, and coordinating projects.
  • Ability to contribute to the effective planning of assignments.
  • Proven ability to deliver quality service and meet client expectations.
  • Strong oral and written communication skills, with the ability to communicate effectively with clients and prospect staff at all levels of the organization.
  • Bilingual

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