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Sales Associate
3 months ago
Date:
Mar 30, 2023
Brand:Ray-Ban
Location:Vancouver, BC, CA, V7Y 1A1
Requisition ID:802003
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Store #: 00F400 Vancouver Ray-Ban
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Position:Part-Time
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Total Rewards:
Benefits/Incentive Information
- RAY-BAN Timeless style, authenticity and freedom of expression are the core values of Ray-Ban, a leader in sun and prescription eyewear for generations. From its debut in 1937 with the nowiconic Aviator model created for the American Air Force to today, Ray-Ban has maintained a unique cultural relevance and has become a symbol of cool, worn by celebrities and public figures all around the world.
- As part of an eyewear industry leader, Luxottica, a career in retail with Ray-Ban gives you exposure to an innovative and iconic brand, plus the backing of the global leader in eyewear & eyecare.
GENERAL FUNCTION - The Retail Sales Associate will be responsible for providing exceptional customer service, building strong relationships with clients, and achieving sales targets. As an associate, you will be expected to possess an indepth knowledge of our products, including the latest trends and styles, and provide personalized recommendations to our clientele.
MAJOR DUTIES AND RESPONSIBILITIES - Provide outstanding customer service to all clients, ensuring their needs are met and their shopping experience is memorable.
- Stay uptodate on industry trends and product knowledge, attending training sessions and workshops as required.
- Displays indepth knowledge of the Brand, warranties and optical addon features offered to all customers.
- Build and maintain relationships with clients, ensuring that their needs are met both instore and through followup communication.
- Consistently meet and exceed daily, weekly and monthly sales targets by upselling and crossselling products.
- Assist with minor adjustments and repairs.
- Maintain a clean, organized, and visually appealing store environment on both the sales floor and back of house areas.
- Provides omnichannel support by ensuring a seamless customer service experience among all platforms, including online and instore services.
- Understands and adheres to all brand policies and procedures.
- Perform other miscellaneous duties as assigned by management.
BASIC QUALIFICATIONS
- High school diploma or equivalent.
- 2+ years of experience in retail sales, preferably in the eyewear and/or luxury retail industry.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients.
- Must be punctual and reliable. Timeliness and dependability are essential.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Strong organizational skills and attention to detail, with the ability to multitask in a fastpaced environment.
- Demonstrated ability to achieve sales targets and exceed customer expectations.
- A teamplayer who is collaborative with others, is adaptable, supportive, respectful and open to feedback.
- Is a natural problemsolver and analytical thinker, possesses the ability to identify issues, evaluate solutions and implement effective strategies to overcome challenges. Navigates through workload pressure with ease.
- Ability to stand for extended periods and lift up to 25 pounds.
PREFERRED QUALIFICATIONS
- Experience operating a POS system.
- Luxury sales or eyewear industry experience.
- Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a firstclass total rewards package Benefits/Incentive Information including health benefits, PTO, 401K, paid family leave, tuition reimbursement, and eyewear discounts._
- We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans receive preference in accordance with Tribal Law._
