Front Desk Receptionist

1 week ago


Ottawa, Ontario, Canada Rampart International Full time
Rampart is seeking a highly motivated Front Desk Receptionist.

Responsibilities:

  • Greet clients as soon as they arrive and connect them with the appropriate party
  • Answer the phone in a timely manner and direct calls to the correct offices
  • Create and manage both digital and hardcopy filing systems for all partners
  • Make travel arrangements and schedule meetings based on all partners' itineraries
  • Complete procedures when Guests arrive and leave
  • Prepare bills and take payments
  • Take and pass on messages to Guests
  • Deal with special requests from Guests
  • Answer questions about what the hotel offers and the surrounding area
  • Deal with complaints or problems
  • Answer telephone calls and take messages or forward calls
  • Schedule and confirm appointments and maintain event calendars
  • Check visitors in and direct or escort them to specific destinations
  • Inform other employees of visitors' arrivals or cancellations
  • Enter customer data and send correspondence
  • Copy, file and maintain paper or electronic documents and records
  • Handle incoming and outgoing mail

Top skills & proficiencies:

  • Customer Service
  • Overachieving Attitude
  • Work Ethic
  • Verbal and Written Communication
  • Friendly
  • Professional
  • Adaptable
  • Patience
  • Problem Solving Skills
  • Accuracy and Attention to Detail
  • Integrity
  • Interpersonal Skills
  • Telephone Skills
  • Microsoft Office Skills
  • Listening
  • Professional
ism

  • Customer Focus
  • Organization
  • Handle Pressure
  • Supply Management

Pay:
$19.00-$20.00 per hour

Benefits:

  • Dental care
  • Extended health care
  • Onsite parking
  • Paid time off
  • RRSP match

Schedule:

  • Day shift

Supplemental pay types:

  • Bonus pay

Ability to Relocate:

  • Ottawa, ON: Relocate before starting work (required)

Work Location:
In person

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