Customer Service Intake Specialist

2 weeks ago

Etobicoke, Ontario, Canada Atlantic Express Canada Logistics Corp Full time

Customer Service position with any of the following language skills:Polish, Ukrainian, Russian

Work hours:

Monday-Friday 07:5- 17:15.

General Duties and Responsibilities
- (This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)_

People

  • Follows instructions of supervisors and assists other team members in performing office functions
  • Assists in the training of office team members

Service

  • Demonstrates consultative behaviors in a retail environment to understand each customer's individualized need
  • Provides customer support in person, over the phone and online
  • Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs
  • Ensures all customer problems are resolved quickly and to the satisfaction of the customer
  • Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels
  • Maintains a safe, clean and orderly office

Profit

  • Ensures confidentiality of customer packages
  • Processes financial transactions using a Point of Sale terminal (POS), including handling cash and making change
  • Takes preemptive action to prevent errors and waste
  • Completes required financial paperwork and may assist with financial reporting including daily sales, closeouts and bank deposits
  • Follows Atlantic Express Canada Logistics standard operating procedures as well as adhering to Company policies and procedures

Self Management

  • Performs multiple tasks at the same time
  • Looks for opportunities to improve knowledge and skills within the office
  • Able to operate with mínimal supervision
  • All other duties as needed or required

Minimum Qualifications and Requirements

  • Comfortable working with Excel spreadsheets, computers, telephone
  • Excellent verbal and written communication skills (English and Polish)
  • Knowledge of Russian, Ukrainian, Romanian or Hungarian languages would be a big plus
  • Canadian work permit
  • High school diploma or equivalent education

ESSENTIAL FUNCTIONS:

  • Ability to stand during entire shift, excluding meal and rest periods
  • Ability to move and lift 55 pounds
  • Ability, on a consistent basis, to bend/twist at the waist and knees
  • Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
  • Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
  • Ability, on a consistent basis, to function in a fastpaced environment, under substantial pressure
  • Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
  • Ability, on a consistent basis, to work with mínimal supervision
  • Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the Atlantic Express Canada Logistics business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position
Looking forward to hearing from you soon

Work Remotely

  • No

Job Types:
Full-time, Permanent

Pay:
$18.00-$21.50 per hour

Expected hours: 44 per week

Benefits:

  • Casual dress

Flexible Language Requirement:

  • French not required

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Overtime

Supplemental pay types:

  • Overtime
pay

Application question(s):

  • In 23 sentences please describe your relevant experiences and the languages spoken.

Education:

  • Secondary School (preferred)

Experience:

- customer service: 1 year (required)

Language:

- a foreign language, which one/ones (required)

  • Ukrainian (required)
  • Russian (required)
  • English (required)

Licence/Certification:

  • Canadian work permit
/citizenship (required)

Work Location:
In person

  • Counsellor, Intake

    2 weeks ago

    Etobicoke, Ontario, Canada Jean Tweed Treatment Centre Full time

    Counsellor, Intake1 Full Time, Contract (approximately 15 months)- Classification: Counsellor, Intake_- Job Title: Counsellor, Intake_- Location: 215 Evans Avenue, Toronto, ON, M8Z 1J5_- Hours of Work: 37.5 hours per week_- Rate of Pay: $ $27.12_- Preferred Start Date: January 9, 2023_- Closing Date: Until filled_Jean Tweed is a leading, community-based...

  • Counsellor, Intake

    2 weeks ago

    Etobicoke, Ontario, Canada Jean Tweed Treatment Centre Full time

    Program/Department SummaryThe Intake Department coordinates activities for the Jean Tweed Centre's (JTC) Intake & Support and Stabilization Programs, and provides both direct and indirect services to clients. This includes assessment, group facilitation, case management, coordination of activities within the department, participation in the planning,...

  • Customer Service Specialist

    2 weeks ago

    Etobicoke, Ontario, Canada Safety Media Inc. Full time

    About Safety MediaSafety Media is one of the largest manufacturers and suppliers of a complete suite of fire and life safety products and services aimed to help maintenance personnel, property managers and building owners to meet the regulations and requirements of both Fire and Building Codes and stay compliant. Our main offerings are different fire and...

  • Merchant Services Specialist

    2 weeks ago

    Etobicoke, Ontario, Canada Universal Payments Inc. Full time

    Merchant Services SpecialistEtobicoke, OntarioWe are currently searching for a full-time Merchant Services Specialist to work directly with our clients and partners as a product expert and go-to specialist. If you want to be part of a team that is made up of industry-leading payment, financial services and technology professionals and are an excellent...

  • Customer Service Representative

    2 weeks ago

    Etobicoke, Ontario, Canada Brenntag Full time

    CUSTOMER SERVICE REPRESENTATIVE:Our team in Etobicoke currently has an opening for a Customer Service RepresentativeYOUR ROLE & RESPONSIBILITIES:Job Summary:The Customer Service Representative is responsible for creating a positive customer experience by providing timely communication based on customer needs.This position is responsible for accurate and...

  • Customer Service Associate/specialist

    2 weeks ago

    Etobicoke, Ontario, Canada Wonderbrands Full time

    Job Posting:Ready For a Tasty New Challenge?OverviewAs a Customer Service Associate, you will interact with consumers, customers, vendors and bakery teams on product orders, complaints, inquiries, and more. As a member of this specialized team, you will have exposure to many different areas of the business and given the opportunity to make an important and...

  • Delivery Specialist

    2 weeks ago

    Etobicoke, Ontario, Canada Volvo Metro West Full time

    Reporting to the General Sales Manager, the Delivery Specialist (Volvo Metro West) is responsible for ensuring that all vehicles scheduled for delivery are processed timely and with precision. This individual is an excellent communicator and collaborator with a strong knowledge in customer satisfaction. The Delivery Coordinator will work closely with the...

  • Delivery Specialist

    2 weeks ago

    Etobicoke, Ontario, Canada Volvo Metro West Full time

    Reporting to the General Sales Manager, the Delivery Specialist (Volvo Metro West) is responsible for ensuring that all vehicles scheduled for delivery are processed timely and with precision. This individual is an excellent communicator and collaborator with a strong knowledge in customer satisfaction. The Delivery Coordinator will work closely with the...

  • Delivery Specialist

    2 weeks ago

    Etobicoke, Ontario, Canada Humberview Volkswagen Full time

    Humberview Volkswagen is currently looking for a Delivery Specialist to join their team in Etobicoke. Purchasing a vehicle is an exciting time_Our Delivery Specialists are responsible for assisting in coordinating the dates and times of all new and pre-owned vehicle deliveries. They will also be responsible for following up with customers post-delivery to...

  • Brand Specialist

    2 weeks ago

    Etobicoke, Ontario, Canada Humberview Volkswagen Full time

    Humberview Volkswagen is looking for a Brand Specialist to join their team in Etobicoke.Our Brand Specialists are responsible for selling and leasing new and pre-owned vehicles and creating lasting relationships with customers.Purchasing a vehicle is an exciting time Our Brand Specialists walk customers through the sales process, including conducting test...

  • Brand Specialist

    2 weeks ago

    Etobicoke, Ontario, Canada The Humberview Group Full time

    Humberview Volkswagen is looking for a Brand Specialist to join their team in Etobicoke.Our Brand Specialists are responsible for selling and leasing new and pre-owned vehicles and creating lasting relationships with customers.Purchasing a vehicle is an exciting time Our Brand Specialists walk customers through the sales process, including conducting test...

  • Customer Service

    2 weeks ago

    Etobicoke, Ontario, Canada Up-Right Services Ltd. Full time

    Ready to take your customer service and coordination skills to the next level? Look no further than Up-Right Services Ltd.As Canada's leading supplier of film and entertainment scaffolds, pipes, clamps, tracks, screens, têxtiles and rigging supplies, we are dedicated to providing exceptional service to our clients. And that's where you come inWe are seeking...

  • Customer Service

    2 weeks ago

    Etobicoke, Ontario, Canada Gambles Ontario Produce Full time

    Attention Sales and Customer Service Super-StarsAre you a customer-oriented individual with high attention to detail? Are you interested in getting your foot in the door at a growing and successful company? Do you thrive in a fast-paced, team-oriented environment? Are you interested in learning about Supply Chain, Sales or the Produce Industry?If you've...

  • Customer Service

    2 weeks ago

    Etobicoke, Ontario, Canada Blinds To Go Full time

    #LNJBlinds To Go is expanding and there has never been a more exciting time to join our teamWe have created a new position for a Customer Service / Package Handler. This individual will provide day-to-day support to ensure that our customer's orders are sorted and ready for pick-up.RESPONSIBILITIES/DUTIES: Receive shipment Sorting and organizing and staging...

  • Technical Regulatory Specialist

    2 weeks ago

    Etobicoke, Ontario, Canada Lactalis Canada Full time

    Job Title: Technical Regulatory SpecialistLocation: Etobicoke, OntarioAbout Us:Welcome to Lactalis Canada - where we take pride in being recognized as one of Forbes' 2022 top employers Our journey revolves around enhancing the lives of Canadians through a rich variety of dairy delights, including some of Canadian's favourite dairy brands such as like Black...

  • Investment Specialist

    2 weeks ago

    Etobicoke, Ontario, Canada TD Bank Full time

    TD DescriptionStay current and competitive. Carve out a career for yourself. Grow with us.Department Overview At TD Canada Trust, our reputation as a global banking leader comes from the trust and loyalty we earn from serving our more than 11 million customers nationally. As a trusted Investment Specialist, we'll ensure you always have the opportunity to...

  • Google Ads Specialist

    2 weeks ago

    Etobicoke, Ontario, Canada Let's Get Moving Full time

    Welcome to Let's Get Moving, a top-notch moving company in North America that provides a comprehensive range of moving services customized to meet the unique requirements of individuals, families, and businesses. About the Role:We are on the lookout for a experienced Digital Marketing Specialist to join our dynamic team.

  • Customer Service Representative

    2 weeks ago

    Etobicoke, Ontario, Canada Provincial Smart Home Services Full time

    _Company Overview:_Provincial Smart Home Services, one of Canada's fastest-growing companies, provides residential homeowners with cutting-edge Smart Home and HVAC products, along with 24/7 equipment protection.- Role Overview:_Provincial Smart Home Services is looking for Customer Service Representatives to provide exceptional customer service to our...

  • Customer Service Representative

    2 weeks ago

    Etobicoke, Ontario, Canada Provincial Smart Home Services Full time

    Position: Customer Services RepresentativeProvincial Smart Home Services is one of Canada's fastest-growing companies. We provide residential homeowners with the latest Smart Home and HVAC products as well as 24/7 protection on their new equipment. Provincial Smart Home Services is looking for Customer Service Representatives to provide exceptional customer...

  • Customer Service Representative

    2 weeks ago

    Etobicoke, Ontario, Canada Provincial Smart Home Services Full time

    Position: Customer Services RepresentativeProvincial Smart Home Services is one of Canada's fastest-growing companies. We provide residential homeowners with the latest Smart Home and HVAC products as well as 24/7 protection on their new equipment. Provincial Smart Home Services is looking for Customer Service Representatives to provide exceptional customer...