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Part-time Retail Sales Associate
3 months ago
Must have availability for evenings and weekends.
Job description
The Sales Associate team member works in a fast-paced environment that involves constant interaction with customers, delivering friendly and courteous service while explaining product benefits and fulfilling customer needs.
Customer Service
- Provides excellent customer service to all customers entering the store.
- Smiles, makes eye contact with and greets customers.
- Guides customer to the location of requested items.
- Answers questions and provides friendly advice and services to customers.
- Suggests valueadded and related products to customers to ensure they go home with what they need.
- Ends the discussion with the customer using a closing statement (e.g., "Is there anything else I can do for you today?" "Did you find everything you were looking for?" "Thank you for shopping at Canadian Tire").
- Responds to and handles customer inquiries, requests and concerns in a timely manner, over the phone and in person.
- Handles multiple customers in an effective and efficient manner.
- Deals with challenging situations in a professional manner.
- Learns about new products on a regular basis.
- Keeps up to date with instore promotions, instore deals and product locations.
Operations
- Ensures that retail basics tasks are executed efficiently (e.g., stocking, labels, facing, etc.).
- Stocks shelves and merchandise display
- Walks their assigned sections to understand what needs to be accomplished on a daily basis.
- Maintains inventory accuracy and identifies/reports low stock levels (e.g., hole check and bin cap analysis).
- Reports stolen and damaged goods to Management.
- Operates computer and EFD.
- Plays an active role in the department team by openly sharing opinions and ideas on how to improve department success and by participating in meetings and all training as required.
- Engages in learning activities and listens to feedback to improve their own abilities.
- Complies with company, store and department policies.
- Abides by all health and safety programs and regulations. Reports any observed or potential hazards immediately.
- Uses professional language and maintains a professional appearance (uniform, hygiene, grooming and name tag) when interacting with others.
- Completes other tasks, as required.
Requirements:
- Basic math and typing skills.
- Ability to work under mínimal supervision with computerized systems.
- Experience in a customer service role and/or with Canadian Tire store is considered an asset.
- Ability to operate a cash register is an asset.
Physical Demands and Working Conditions:
In compliance with the store's Health and Safety Policies and Procedures;
- Standing/walking for 8 hours.
- Lifting and/or carrying of merchandise items, as required, on a regular, frequent and unassisted basis. Merchandise item may vary in weight from "light" to "heavy".
- Lifting and turning repeatedly throughout the shift.
- Lifting above the shoulder, from floor to shoulder and floor to waist
. - Ability to go up and down a ladder while carrying merchandise.
- Walking and carrying things at the same time and pushing/pulling as required.
Job Type:
Part Time
Salary:
$15.50 per hour
Job Type:
Part-time
Part-time hours: 15-20 per week
Salary:
$15.50 per hour
Benefits:
- Onsite parking
- Store discount
Day range:
- Monday to Friday
- Weekend availability
Experience:
Retail Associate: 1 year (preferred)
- Cash: 1 year (preferred)
Work Location:
One location