Quality Assurance Analyst

1 week ago

Canada Intrahealth, a HEALWELL AI Company Full time

Company Overview

Intrahealth, a subsidiary of HEALWELL AI Inc. (TSX: AIDX), is an enterprise class EHR provider supporting approximately 20,000 providers and the care delivery of tens of millions of patients and clients across Canada, Australia and New Zealand. Intrahealth provides a suite of flexible software solutions to a wide variety of customers including health authorities, hospitals, public health outpatient centres, community health, home care, ambulatory care and diverse health care professionals. Intrahealth's solution is highly configurable and is ideal for complex health environments. To learn more about Intrahealth, please visit .

Position Overview

Intrahealth is seeking a Quality Assurance Analyst to help us solve client business challenges and generate elated end-users of our product. The Quality Assurance Analyst will be responsible for ensuring that our software products meet the highest standards of quality and reliability. This role involves designing and executing test plans, identifying and reporting defects, and working closely with the development team to resolve issues. The ideal candidate will have a strong background in software testing, excellent analytical skills, and a keen eye for detail.

Our ideal candidate is proactive, a quick learner, an excellent communicator, and can identify solutions in a complex business environment in a customer friendly and timely manner.

Responsibilities

Test Planning and Design

  • Develop comprehensive test plans and test cases based on software requirements and specifications.
  • Identify and prioritize test scenarios to ensure thorough coverage of features and functionality.

Test Execution

  • Execute manual and automated test cases to validate software functionality, performance, and usability.
  • Conduct regression testing to ensure that new code changes do not adversely affect existing functionality.

Defect Management

  • Identify, document, and track software defects using bug tracking tools.
  • Collaborate with developers to diagnose and resolve issues.

Quality Assurance

  • Ensure compliance with established quality standards and best practices.
  • Perform root cause analysis to identify and address quality issues.

Documentation and Reporting

  • Prepare detailed test reports and documentation for management and stakeholders.
  • Provide regular updates on testing progress and quality metrics.

Continuous Improvement

  • Participate in continuous improvement initiatives to enhance testing processes and methodologies.
  • Stay current with industry trends and emerging technologies in software testing.

Requirements

  • BSc/BA or equivalent work experience
  • 5+ years of industry experience.
  • Ability to understand and interpret complex technical documentation.
  • Demonstrated experience using industry standard tools to develop and maintain automated tests.
  • Demonstrated experience executing manual tests.
  • Ability to solve complex and ambiguous technical problems using experience, creativity, and sound judgment.
  • Ability to work effectively in a team environment and independently.
  • Excellent communication skills.
  • Strong analytical skills, results-oriented, customer-oriented attitude, good strategic and conceptual thinking skills.
  • Nice to haves:
  • Demonstrated experience in CI / CD process improvement and deployment.
  • Demonstrated understanding of agile and waterfall implementation methodologies.
  • Experience with Electronic Medical Record software.

Intrahealth is committed to supporting a diverse, inclusive, and accessible workplace. We welcome and celebrate the diversity of applicants and team members across ability, race, gender identity, sexual orientation, and perspective. We strive to create an inclusive workplace where differences are celebrated and fuel our success.

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