Position: Salesforce Administrator

2 weeks ago


Kitchener, Ontario, Canada RideCo Inc. Full time
This is an opportunity in the exciting and fast-growing transportation technology industry.

Public transit is being transformed from a system of static, scheduled fixed-routes, to a dynamic on-demand network, and you'll be one of the pioneers shaping this transformation.

We are seeking a proficient and collaborative Salesforce Administrator to join our talented Technical Services team.

As a Salesforce Administrator, you will act as a subject matter expert, dedicated to the setup, administration, development and maintenance of Salesforce applications.

You will communicate and collaborate closely with various cross functional stakeholders, influence, develop and implement high quality solutions that drive efficiency and enhance our business operations.

End-to-end administration and configuration of the platform environment
Provide technical expertise and support to other members across multiple Salesforce projects and enhancements
Establish and implement change control and best practices with regards to system maintenance, configuration, development, testing and data integrity
Manage Salesforce roles, profiles, sharing rules, workflows and groups
Prioritize, design and facilitate successful implementation and adoption of new processes
Participate in final acceptance testing, verifying with stakeholders, deploying new functionality to production.
Train clients and create the supporting technical and training documentation.
Write and manage technical documentation, including internal and external facing knowledge base articles.
Developing and maintaining multiple experience cloud sites
Developing and maintaining sandbox environments, and creating and testing APEX code for automation.
Undergraduate or College degree in a technical field.
~2+ years of experience with Salesforce configuration, support and/or administration
~ Salesforce Administration Certifications
~ Experience with salesforce flows and APEX automation development
~ A strong knowledge of query language, and experience with salesforce formulas
~ Must be available to travel to client sites within Canada and the US up to 20% of the time

Base Salary:
$72K - $88K + performance-based bonus + stock options
Work-Life Balance &

Additional Perks:
Flex-time work schedules, vacation time, bi-weekly catered lunches, social events, casual dress code

Benefits Plan:
Medical, dental, prescription, life/health spending accounts and more

Public transit agencies and fleet operators use RideCo's cloud-based software platform to provide on-demand shared rides in dynamically routed buses and vans.

RideCo is growing rapidly, and it is the most adopted cloud-based on-demand transit software among the ten largest cities in the United States.

RideCo's software powers a diverse range of use cases, including paratransit, residential/ suburban travel; first-mile-last-mile connections for transit hubs; and corporate employee transportation.

In accordance with the Accessibility for Ontarians with Disabilities Act, accommodations are available upon request for candidates taking part in all aspects of the selection process.



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