Sales Support Specialist

1 week ago


Victoria, British Columbia, Canada HDD Broker, LLC Full time

HDD Broker:
Sales Support Specialist


Are you the type of person who is excited to learn about ground-breaking equipment and support a busy office? In this role you will interact online with customers and team members to create engaging listings and video ads.

You will also provide comprehensive support to the office with various duties including administrative and marketing tasks. We're looking for an individual with strong customer service and computer skills.

Who We Are


Since its inception in 2001, HDD Broker LLC has emerged as an industry leader and is recognized as the premier source for buying and selling used HDD equipment.

We are global, driven by innovation and growing. The equipment we buy and sell manages natural resources, connects people, and fuels communities. We have very low turnover rates and development opportunities.

We live out a caring culture, we demonstrate agility, we keep a focus on customers and are stewards of our resources.

These beliefs drive our culture, determine how we treat others and steer our business.

What You'll Do

  • Create new listings, update existing listings, monitor stale listings, and update our listings on 3rd party sites. Identify and describe all makes of HDD Equipment in an accurate and engaging manner.
  • Coordinate and assist in the procurement of used equipment through various channels including: wholesale department, dealers, cold calls, online searches and past sales data
  • Customer Service: Interact and develop relationships with our customers to better understand their selling needs
  • Accurately coordinate, review and generate Sales Documentation including invoices, Bill of Sales and Purchase Orders.
  • Marketing: Post to social media, edit videos, inventory and ship marketing material
  • Administrative duties including answer phones, supply orders, courier shipments and general office support. Assisting managers and sales team as needed.

What We're Looking For

  • Knowledge of HDD and related equipment is an asset but not required. Training provided.
  • Computer proficiency with Microsoft Office products required. Accuracy is a must
  • Video editing and social media knowledge is an asset.
  • Customer service oriented, ability to respond effectively and timely
  • Build and maintain positive interpersonal relationships

Office Locations
Douglas Street
Victoria, BC V8T 4M1
Canada

  • 9240 Bonita Beach Road SE, Ste 3318
Bonita Springs, FL
United States

Compensation

  • Assessed based on qualifications and experience
  • Pay Range: $ $27.26 per hour
  • Benefits package available

Travel
Though rare, occasional travel may expected of this position.

Equal Opportunity Employer

Interested? We'd love to get to know you.

Pay:
$20.96-$27.26 per hour

Benefits:

  • Casual dress
  • Extended health care
  • Life insurance
  • Paid time off
  • RRSP match

Flexible Language Requirement:

  • French not required

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Victoria, BC V8T 4M1: reliably commute or plan to relocate before starting work (preferred)

Education:

  • Secondary School (preferred)


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