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Valet/bell Person

3 months ago

Victoria, British Columbia, Canada MARRIOTT VICTORIA INNER HARBOUR Full time

Responsibilities:

As a Valet/Bell Associate, you will be responsible for assisting guests with valet and bell services, ensuring that all tasks are completed efficiently and to the highest standards

Your duties will include:

  • Welcoming the guest upon arrival.
  • Assisting guests with baggage.
  • Parking and retrieving guest vehicles, both manual and standard.
  • Working with Guest Services team to ensure a positive and efficient guest experience.
  • Identifying guest needs and proactively working to handle all requests.
  • Responding to all guest problems and concerns.
  • Ensuring that the guest's expectations are met by delivering quality guest service in a prompt and professional manner while recognizing that each guest is unique.
  • Contributing to the teamwork atmosphere within the hotel and to the ongoing improvement in the delivery of quality service at the Front Desk, At Your Service and Concierge Departments.
  • Other duties as required.

Qualifications:

  • Previous hotel experience in a similar position is an asset.
  • Commitment to superior customer service
  • Excellent communication skills, both verbal and written.
  • Ability to practice and maintain consistent key standards.
  • Comprehensive knowledge of Victoria/Vancouver and surrounding areas.
  • Ability to work in a teamoriented environment.
  • Able to stand for extended periods of time.
  • Able to lift, push, or pull up to 50lbs.
  • Flexible schedule with the ability to work a range of hours including evenings and weekends.
  • Valid BC Driver's license with the ability to drive both standard and automatic vehicles.
At Atlific Hotels we recognize that our people are our greatest resources - their expertise, passion and drive. Our diverse and creative team is one of the most valued in the industry. We offer exceptional opportunities for career growth.

Job Types:
Full-time, Permanent

Salary:
From $19.43 per hour

Benefits:

  • Dental care
  • Extended health care
  • Paid time off
  • Vision care

Flexible Language Requirement:

  • French not required

Schedule:

  • Day shift
  • Evening shift
  • Holidays
  • Morning shift
  • Weekends as needed

Licence/Certification:

  • Class 5 Driver's License (required)

Work Location:
In person