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Order Desk Clerk

4 months ago

Fort St John, Canada Wajax Full time

The Opportunity


The successful individual will have a track record of valve sales and a solid reputation for building long term relationships.

They thrive in an environment that is client and is deft at maintaining a high degree of contact customers through the order cycle.


The Role

  • Displays the type of personality that can easily and clearly communicate an amiable and likeable persona over the telephone.
  • Is motivated by establishing sales quotas and works eagerly to attain the maximum potential in each customer interaction there by optimizing their income.
  • Has a proven ability to advance the sales call to the end and has a high closure rate.
  • Builds knowledge base through taking personal initiative and has the aptitude to be able to properly communicate the technology to the Customer.
  • Displays an outgoing personality and easily initiates conversations during networking opportunities.
  • Has prepared and presented technical sales presentations to new and existing Clients.
  • Can liaise with manufacturing to ensure the Customer needs are being met.
  • Shows the ability to adapt and can think on their feet while overcoming Customer objections or sourcing out the best solution for a technical requirement.
  • Willing to invest the time necessary to build long term Customer relationships and while managing personal commitments accordingly.
  • Displays an assertive but collaborative approach to sales with an understanding that the sale starts at the minute of the first successful close.
  • Receives client orders for products and accurately communicates orders to the appropriate department.
  • Communicates with cross functional departments to ensure complete Customer satisfaction.
  • Responds to miscellaneous requests/inquiries, especially those related to warrantee items and servicerelated issues.
  • 2 years' experience in a technical inside sales role supporting Valve & Actuation products.
  • Technical Engineering Diploma from a recognized postsecondary institution preferred.
  • Excellent communication skills both written and verbal are mandatory in English.
  • Proficient in Microsoft Office Products (Word, Excel, Teams, Outlook).
  • Experience working with an ERP would be an asset.
  • Must be legally eligible to work in Canada.

The Company


Our BIG goal is to be the most trusted supplier of industrial process equipment in Western Canada - and we believe that we have the best people, manufacturing partners, products, and capabilities to get us there We aim to live each day by our Tundra/Wajax Core Values of 'Learning Matters', 'Safety, No Shortcuts', 'Teamwork, and 'Give Back'.


Tundra offers a total compensation package that includes competitive pay, comprehensive benefits, learning and development, as well as some unique additional perks.


Highlights include:

  • Competitive health and dental benefits with 100% employer paid premiums (no waiting period for eligibility).
  • Defined Contribution Pension Plan with 3.5% of total compensation matched by employer (no waiting period for eligibility).
  • Health Spending Account.
  • Wajax led elearning, and product training through industry leading manufacturers.
  • Exclusive discounts through Wajax with a variety of manufacturers and service providers such as Ford, GM, Chrysler, Dell, TELUS, group mortgage rates, home & auto insurance program, pet insurance, footwear & workwear, fitness membership, perkopolis, and more.
  • Philanthropic focus in the communities with charities such as Kids Cancer Care Foundation, The Ride to Conquer Cancer, and Canadian Blood Services.
  • Flexible work arrangements.