Floor Manager

1 week ago

Toronto, Ontario, Canada Chelsea Hotel Full time
Job Summary

The Housekeeping Floor Manager ensures that guestrooms and surrounding public areas are maintained in accordance with Hotel standards and monitors the work of the Room Attendants and Houseperson.

Supervises assigned Room Attendants and Housepersons, carrying out performance appraisals, training and developing staff.
Ensures that guestrooms are maintained in accordance with Hotel standards and meet Chelsea Key Service Standards.
Ensures surrounding public areas, fire exit stairs and guest corridors are kept clean. Monitors the work of the Room Attendants and reassigns and rechecks incomplete jobs.
Inspects VIP rooms and ensures the VIP rooms are cleaned in accordance with Hotel standards and guarantees.
Checks linen and Room Attendants cart supplies and arranges for delivery of replacement stock.
Determines order of priority and assigns rush rooms to the Room Attendants.

Checks the status of rooms daily, and prepares necessary reports, updates Opera system with Room status, checks any discrepancy, due out requests.

Ensures staff wears and uses safety protective equipment where necessary and work safely following safety rules and policies.
Responds to all radio communications during the course of their shift.
Ensures that inspection forms are completed.
Ensures that vacant and clean rooms are put in Opera.
Completes any required report on Accident/Illness.
Complies with Hotel Safety policies and procedures

_Key Result Areas_
**_
- **
_Business_

_ _

  • Comply with all Hotel and Departmental procedures and policies (standard uniform dress code enforced; name tags worn; proper safety equipment utilized; etc).
Reports outstanding discrepancies to the Front Office.

_Customer Satisfaction_

_ _

  • Communicate with customers in friendly and positive manner, r esponding to guest's complaints and making guest appreciation followup calls and logs.

_Process Improvement/ Productivity_

_ _

  • Assigns special assignments to the Room Attendants such as Housecleaning of guestrooms.
Requirement
-
_Working Experience_

_ _
Minimum 2 years related experience.
-
_Knowledge_

_ _
Knowledge of Excel and Word.
-
_Education _
Post Secondary Education required, with previous knowledge of the industry in a supervisory capacity preferred.

  • Hospitality Degree/Diploma preferred.
-
_Soft Skills_

_ _
Positive attitude, willingness to learn.
-
_Language_

_ _
Ability to communicate effectively (written & verbal) in English.
-
_Physical Requirements_

_ _
Ability to stand for 8 hours per shift.

  • Perform such tasks as: bending, storing, kneeling, carrying, moving and pushing furniture, equipment, and supplies.
  • Terms of employment
Full time

  • Floor Manager

    1 week ago

    Toronto, Ontario, Canada INK Entertainment Full time

    *About Kost Toronto*44 stories above Toronto's bustling entertainment district sits Bisha Hotel's rooftop restaurant Kōst. Inspired by the Baja Peninsula, Kōst offers a quick escape to the California coastline, with al fresco dining, a world-renowned infinity pool and unparalleled city and lakeshore views. Featuring seasonal menus with modern cuisine and...

  • Floor Manager

    1 week ago

    Toronto, Ontario, Canada AllSaints Full time

    Floor Manager - PT - Hudson's Bay Queen St:Toronto, Ontario, Canada:THE ALLSAINTS TEAMAt AllSaints we are in the business of feelings - making our customers feel cool and confident. If, like us, you believe in the power of a great outfit, we'd love to talk to you.We're a global brand made up of a very diverse mix of talented people in a huge variety of...

  • Floor Manager

    1 week ago

    Toronto, Ontario, Canada INK Entertainment Full time

    *About Kost Toronto*44 stories above Toronto's bustling entertainment district sits Bisha Hotel's rooftop restaurant Kōst. Inspired by the Baja Peninsula, Kōst offers a quick escape to the California coastline, with al fresco dining, a world-renowned infinity pool and unparalleled city and lakeshore views. Featuring seasonal menus with modern cuisine and...

  • Floor Manager

    1 week ago

    Toronto, Ontario, Canada OHS Global Inc. Full time

    Who are we:Here at Atai Bistro our kitchen is focused on celebrating quintessential Moroccan Flavours with classic French cooking techniques. Our menu offers a creative and contemporary take on authentic dishes with wide selections of the freshest ingredients made into a variety of mezze dishes, flatbreads, brochettes, and tagines.The Floor Manager assists...

  • Floor Manager

    1 week ago

    Toronto, Ontario, Canada AWIN-Mercedes Benz Downtown Full time

    How would you like to work with one of Canada's most prestigious and well respected automotive groups? Join Auto World Imports NetworkHeadquartered in Thornhill Ontario, we are a premier network of 22 luxury automobile dealerships as well as 3 state of the art collision centres in the Greater Toronto Area.Our company values its customers and employees and is...

  • Floor Manager Sommelier

    1 week ago

    Toronto, Ontario, Canada Toronto Beach Club Full time

    Toronto Beach Club is currently looking for a FLOOR MANAGER SOMMELIER to join our FOH teamThe FLOOR MANAGER SOMMELIER is responsible for helping the restaurant meet service, sales and profit objectives, along with supervising and directing daily work activities. Reporting to the General Manager, the FLOOR MANAGER SOMMELIER assists with maintaining strong...

  • Floor Manager

    4 weeks ago

    Toronto, Ontario, Canada Bloor St Warehouse Full time

    Our story began in Vancouver's entertainment district, where we gained a reputation for delicious, wallet-friendly food and drinks that don't disappoint, and staff who always bring the party. So, we decided to expand and took our Friday Night Every Night mission to the next level by opening local hangouts across Canada and the US. We're now a collection of...

  • Floor Manager

    4 weeks ago

    Toronto, Ontario, Canada Bloor St Warehouse Full time

    Our story began in Vancouver's entertainment district, where we gained a reputation for delicious, wallet-friendly food and drinks that don't disappoint, and staff who always bring the party. So, we decided to expand and took our Friday Night Every Night mission to the next level by opening local hangouts across Canada and the US. We're now a collection of...

  • Floor Manager

    1 month ago

    Toronto, Ontario, Canada Bloor St Warehouse Full time

    Our story began in Vancouver's entertainment district, where we gained a reputation for delicious, wallet-friendly food and drinks that don't disappoint, and staff who always bring the party. So, we decided to expand and took our Friday Night Every Night mission to the next level by opening local hangouts across Canada and the US. We're now a collection of...

  • Floor Manager

    1 week ago

    Toronto, Ontario, Canada Bloor St Warehouse Full time

    Our story began in Vancouver's entertainment district, where we gained a reputation for delicious, wallet-friendly food and drinks that don't disappoint, and staff who always bring the party. So, we decided to expand and took our Friday Night Every Night mission to the next level by opening local hangouts across Canada and the US. We're now a collection of...

  • Floor Manager

    1 week ago

    Old Toronto, Ontario, Canada ALLSAINTS Retail Limited Full time

    At AllSaints we are in the business of feelings - making our customers feel cool and confident. If, like us, you believe in the power of a great outfit, we'd love to talk to you.We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and...

  • Floor Manager

    1 week ago

    Toronto, Ontario, Canada Oak+Fort - ON Sherway Gardens Full time

    Why Oak?OAK + FORT is a fashion and lifestyle brand that provides attainable luxuries consisting of modern essentials in full collections of womenswear, menswear, accessories, jewelry, beauty, and homeware. We are a female-founded and led business that is brought together by a passionate group of people with a natural bond over an aesthetic vision that...

  • VP of Brand Marketing

    1 week ago

    Toronto, Ontario, Canada Floor Covering News Full time

    Job Title: Vice President of Marketing at Torlys Company: Torlys Torlys has recently named Jeano Bejjani as the Vice President of Marketing. Bejjani joins Torlys with a strong background in strategic planning and execution, contributing over two decades of experience in the floor covering industry. Previously, Bejjani successfully led marketing initiatives...

  • Clinic Floor Manager

    2 months ago

    Toronto, Ontario, Canada Padra Medical Clinic Full time

    Salary: Company Overview:Padra Clinic is a renowned cosmetic clinic specializing in hair transplantation and cosmetic procedures. Headquartered in Kuwait, Padra has a strong presence in the Middle East through its existing branches in Kuwait, Dubai, and Qatar, and is expanding its presence globally with a pending opening in Toronto, Ontario, along with...

  • Hiring a Passionate Floor Manager for a New

    1 week ago

    Toronto, Ontario, Canada Takja BBQ House Full time

    We're seeking an experienced floor manager with a passion for creating special dining experiences. Takja, a new Korean BBQ house in Toronto's lively West End, is looking for individuals who share our commitment.Position: Floor ManagerResponsibilities: Oversee the daily operations of the floor Manage and supervise staff, ensuring smooth service and guest...

  • Clinic Floor Manager

    1 month ago

    Toronto, Ontario, Canada Padra Medical Clinic Full time

    Salary: About Padra Clinic Padra Clinic is a renowned cosmetic clinic specializing in hair transplantation and cosmetic procedures. Headquartered in Kuwait, Padra has a strong presence in the Middle East through its existing branches in Kuwait, Dubai, and Qatar, and is expanding its presence globally with a pending opening in Toronto, Ontario, along with...

  • Business Sales Floor Manager

    1 week ago

    Toronto, Ontario, Canada Peninsula Canada Full time

    Company:BrightHR LimitedJob Title:Business Sales Floor ManagerLocation: Toronto, ONSalary: $80,000OTE:$110,000The Opportunity?With over 4 years of success in Canada, BrightHR has gained a reputation for excellence. A track record of results that speaks for itself, BrightHR supports one million users worldwide BrightHR is a cloud-based HR management solution...

  • Floor Counsellor

    1 week ago

    Toronto, Ontario, Canada The Salvation Army:Toronto Harbour Light Ministries Full time

    This position is responsible to supervise and support clients in residence, as well as manage the safety and security of the residential treatment floors after office hours.Responsibilities Appropriately model healthy life skills and socialization to clients Provide support to clients in residence and ensure guidelines are followed Process client belongings...

  • Restaurant Floor Manager

    1 week ago

    Toronto, Ontario, Canada Eataly North America Full time

    Company DescriptionEataly is the world's largest artisanal Italian food and beverage marketplace Eataly is not a chain; each Eataly is different, with its own character and own theme - but all with the same aimfor our guests to: EAT authentic Italian food at our restaurants, cafés and togo counters SHOP a selection of highquality Italian, local and homemade...

  • Restaurant Floor Manager

    5 days ago

    Toronto, Ontario, Canada Eataly North America Full time

    Company DescriptionEataly is the world's largest artisanal Italian food and beverage marketplace Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:EAT authentic Italian food at our restaurants, cafés and to-go countersSHOP a selection of high-quality Italian, local and...