Resident & Family Experience Coordinator (Social Worker)

1 week ago

Gravenhurst, Ontario, Canada Muskoka Shores Community Full time

If you're passionate about being a part of a team that is, committed to the Team Member Experience and driven by innovation and growth, then join us

The Resident & Family Experience Coordinator III is a critical role within our communities as it impacts the lives of residents and ignites the warmth of human connection.

As a Resident & Family Experience Coordinator III, your typical day will impact the following ways:


• Leads the resident move in, transfer, and move out process in accordance with the organization's move in experience standards to include: facilitation of the application

process including assistance to access financial supports as required, tours, introducing the resident/family/substitute decision maker (SDM) to the community and its operations, assists and supports resident/family/SDM with adjusting to living in long term care


• Provides social work counselling services as required, working with the inter-professional team to assess and develop a plan of care that meets residents' psychosocial and social needs, promoting the resident's overall wellbeing and safety.


• Plan, develop, implement, and evaluate individual social work services and/or support groups to meet the identified needs of residents and families. Engage external resources as required to ensure resident social needs are met


• Supports residents and families during advanced care planning and treatment plan conversations within Social Services Worker scope, including funeral arrangement discussions


• Recruit and supervise social work students' placements


• Responsible for response, correspondence & tracking of feedback received in the resident home area/neighborhood to ensure they are addressed in a timely manner and receive satisfactory outcomes.


• Responsible for providing reporting and analysis, feedback received to Leadership & Quality Committee

Must haves:


• Social Worker; must be Registered per provincial legislation


• Minimum of three years' experience in healthcare, social services, or related sector


• Knowledge of the Long Term Care Act & Regulations preferred


• Customer service related experience an asset


• Hospitality and/or sales related experience an asset


• Strong oral and written communication skills required


• Ability to organize, plan, and delegate responsibilities

Act upon your desire to help others and Join Sienna Senior Living as we continue to enhance the lives of those we serve.

Sienna Senior Living is committed to employment equity, diversity, and inclusion in the workplace. In accordance with provincial regulations, upon request, support will be provided for accommodations throughout the recruitment, selection, and assessment process.

  • Activity Coordinator

    2 weeks ago

    Gravenhurst, Ontario, Canada Granite Ridge Retirement Residence Full time

    Qualifications: Completion of recognized course in recreation or a related field or experience working in "recreation/activation field". Ability to communicate effectively in English, both orally and in writing. Skills in planning, coordinating and implementation of programs to meet the diverse needs of the residents. Ability to work independently; to...

  • Rai/quality Coordinator

    3 weeks ago

    Gravenhurst, Ontario, Canada Sienna Senior Living Full time

    If you're passionate about being a part of a team that is, committed to the Team Member Experience and driven by innovation and growth - then join us The RAI Coordinator is a critical role within our communities as it impacts the lives of residents and ignites the warmth of human connection.As an RAI Coordinator your typical day will impact in the following...

  • Rai/quality Coordinator

    2 weeks ago

    Gravenhurst, Ontario, Canada Sienna Senior Living Full time

    If you're passionate about being a part of a team that is, committed to the Team Member Experience and driven by innovation and growth - then join us The RAI Coordinator is a critical role within our communities as it impacts the lives of residents and ignites the warmth of human connection.As an RAI Coordinator your typical day will impact in the following...

  • Social Media Coordinator

    2 weeks ago

    Gravenhurst, Ontario, Canada SAWDUST CITY BREWING COMPANY INC. Full time

    Job purposeThe Social Media & Design Specialist is responsible for planning, implementing and monitoring Sawdust City Brewing Company's Social Media strategy in order to increase brand awareness, improve marketing efforts and increase sales. This position works closely with the Sales & Marketing Manager to create engaging content for the company's social...

  • Personal Support Worker

    1 week ago

    Gravenhurst, Ontario, Canada Home Concierge- Limited Partnership Full time

    Personal Support Worker (PSW)May be Eligible for a $250 Sign-on BonusHours: Monday - Friday, 10 am - 4 pmLocation: Kilworthy, ONAbout us:Home Concierge provides personalized care to our members in their own home. Founded in 2019 Home Concierge is a fast-paced high growth company with a growing team of entrepreneurial leaders seeking to revolutionize what...

  • Team Administrative Assistant

    2 weeks ago

    Gravenhurst, Ontario, Canada Dnaagdawenmag Binnoojiiyag Child & Family Services Full time

    ***Reporting to the assigned supervisor, the Team Administrative Assistant is responsible for providing administrative and technical support services to the service team or teams to which they are assigned. The Team Administrative Assistant will also provide support to ensure that administrative systems are functioning effectively and efficiently in support...

  • Groups and Events Coordinator

    2 weeks ago

    Gravenhurst, Ontario, Canada Muskoka Bay Resort Full time

    POSITION: Groups & Events CoordinatorDEPARTMENT:Conference & EventsSTATUS OF POSITION: Permanent - Year RoundLocation: Muskoka Bay Resort - Gravenhurst, ONPosition SummaryThe on-site Groups & Events Coordinator will play a key role in supporting the Director with planning, organizing and executing various group and social events hosted within Muskoka Bay...

  • Groups and Events Coordinator

    2 weeks ago

    Gravenhurst, Ontario, Canada Muskoka Bay Resort Full time

    POSITION: Groups & Events CoordinatorDEPARTMENT:Conference & EventsSTATUS OF POSITION: Permanent - Year RoundLocation: Muskoka Bay Resort - Gravenhurst, ONPosition SummaryThe on-site Groups & Events Coordinator will play a key role in supporting the Director with planning, organizing and executing various group and social events hosted within Muskoka Bay...

  • Sales and Marketing Manager

    1 week ago

    Gravenhurst, Ontario, Canada The Manor at Gravenhurst Full time

    _"How do you live in the moment?"_ The Sales and Marketing Manager reports to the General Manager and is responsible for driving sales in the communityResponsibilities:Leverage Lifetimes Living's consultative sales process "HOME Selling" to help seniors and adult children make informed decisions when choosing a retirement residence, Drive occupancy levels...

  • Community Developmental Service Worker

    1 week ago

    Gravenhurst, Ontario, Canada Home Care Assistance of Barrie, Ontario Full time

    Are you looking for a career helping others? Looking for a company that values passion and rewards its employees with great benefits? Your search is over - a DSW with Home Care Assistance is the job for you_We are seeking DSWs for a community client in the Gravenhurst area to provide respite. Shifts vary from mornings to evenings. We are seeking part-time to...

  • Care Support Assistant- Full-time Days

    2 weeks ago

    Gravenhurst, Ontario, Canada Sienna Senior Living Full time

    If you're passionate about being a part of a team that is, committed to the Team Member Experience and driven by innovation and growth, then join usThe Care Support Assistant is a critical role within our communities as it impacts the lives of residents and ignites the warmth of human connection.As a Care Support Assistant your typical day will impact in the...

  • Accounting and Payroll Coordinator

    1 week ago

    Gravenhurst, Ontario, Canada Great Gulf Group Full time

    Taboo Muskoka is a privately owned Resort and Golf Operation whose mandate is to 'Create happiness by offering incredible Muskoka experiences to our guests and team.'' Payroll Coordinator Taboo Muskoka is hiring a seasonal Payroll Coordinator for the 2024 season Are you a payroll practitioner with strong attention to detail and enjoy ensuring employees are...

  • Accounting - Payroll Coordinator

    2 weeks ago

    Gravenhurst, Ontario, Canada Great Gulf Group Full time

    1209 Muskoka Beach Rd, Gravenhurst, ON P1P 1R1, Canada Req #316 Tuesday, April 23, 2024 Come work & play in beautiful Muskoka Taboo Muskoka is a privately owned Resort and Golf Operation whose mandate is to 'Create happiness by offering incredible Muskoka experiences to our guests and team.''Payroll CoordinatorTaboo Muskoka is hiring a seasonal Payroll...

  • Accounting - Payroll Coordinator

    2 weeks ago

    Gravenhurst, Ontario, Canada Great Gulf Group & Taboo Muskoka Full time

    Come work & play in beautiful Muskoka Taboo Muskoka is a privately owned Resort and Golf Operation whose mandate is to 'Create happiness by offering incredible Muskoka experiences to our guests and team.''Payroll CoordinatorTaboo Muskoka is hiring a seasonal Payroll Coordinator for the 2024 season Are you a payroll practitioner with strong attention to...

  • Registered Practical Nurse

    4 weeks ago

    Gravenhurst, Ontario, Canada Sienna Senior Living Full time

    FT RPN line - Days/Evenings If you're passionate about being a part of a team that is, committed to the Team Member Experience and driven by innovation and growth, then join us The Registered Practical Nurse is a critical role within our communities as it impacts the lives of residents and ignites the warmth of human connection. As a Registered Practical...

  • Registered Practical Nurse

    1 month ago

    Gravenhurst, Ontario, Canada Sienna Senior Living Full time

    FT RPN line - Days/Evenings If you're passionate about being a part of a team that is, committed to the Team Member Experience and driven by innovation and growth, then join us The Registered Practical Nurse is a critical role within our communities as it impacts the lives of residents and ignites the warmth of human connection. As a Registered Practical...

  • Registered Practical Nurse

    1 month ago

    Gravenhurst, Ontario, Canada Sienna Senior Living Full time

    If you're passionate about being a part of a team that is, committed to the Team Member Experience and driven by innovation and growth, then join us The Registered Practical Nurse is a critical role within our communities as it impacts the lives of residents and ignites the warmth of human connection. As a Registered Practical Nurse your typical day will...

  • Guest Attendant

    2 weeks ago

    Gravenhurst, Ontario, Canada The Manor at Gravenhurst Full time

    _How do you live in the moment?"_Unregulated Care Providers/ Guest Attendants report to the Health and Wellness Manager and provide residents with physical and personal care needs to a highquality standard and with sensitivity. Additionally, the Unregulated Care Provider demonstrates commitment to resident safety by providing highquality care in accordance...

  • Group Sales Coordinator

    2 weeks ago

    Gravenhurst, Ontario, Canada Great Gulf Full time

    1209 Muskoka Beach Rd, Gravenhurst, ON P1P 1R1, Canada Req #264Monday, April 10, 2023Come work & play in beautiful Muskoka Taboo Muskoka is a privately owned Resort and Golf Operation whose mandate is to 'Create happiness by offering incredible Muskoka experiences to our guests and team.''Taboo Muskoka is hiring aGroup Sales Coordinator Does selling,...

  • Group Sales Coordinator

    2 weeks ago

    Gravenhurst, Ontario, Canada Great Gulf Group & Taboo Muskoka Full time

    Come work & play in beautiful Muskoka Taboo Muskoka is a privately owned Resort and Golf Operation whose mandate is to 'Create happiness by offering incredible Muskoka experiences to our guests and team.''Taboo Muskoka is hiring a Group Sales Coordinator Does selling, negotiating and closing sales run in your blood? We're looking for a well organized, strong...