![Canmore Downtown Hostel Ltd.](https://media.trabajo.org/img/noimg.jpg)
Front Desk Agent
1 week ago
There is no staff accommodation available with this position.
We are seeking a dedicated and enthusiastic Front Desk Agent to join our team.
You will play a pivotal role in ensuring the smooth operation of our hostel and providing exceptional experiences for our guests.
Duties:
- Greet and welcome guests as they arrive at the front desk
- Provide excellent customer service by addressing guest inquiries and resolving any issues or complaints
- Manage and coordinate guest checkins and checkouts
- Maintain accurate records of guest information and reservations
- Handle cash transactions and maintain a balanced cash drawer
- Collaborate with other departments to ensure smooth operations and guest satisfaction
- Oversee the cleanliness and organization of the front desk area.
Qualifications:
- Proven experience in a front desk or customer service role
- Strong communication and interpersonal skills
- Excellent problemsolving abilities
- Ability to multitask and prioritize tasks effectively
- Knowledge of hotel/hospitality operations and procedures is a plus
Pay:
From $19.00 per hour
Expected hours:
per week
Benefits:
- Casual dress
- Flexible schedule
- Onsite parking
- Store discount
Schedule:
- Evening shift
- Morning shift
- On call
- Weekends as needed
Supplemental pay types:
- Overtime pay
Work Location:
In person
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