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Receptionist

3 months ago

Victoria, British Columbia, Canada Handworks Physiotherapy & Hand Clinic Full time
At Handworks Physiotherapy & Hand Clinic, building client relationships is of outmost importance.

We love getting to know our patients, their interests and ensure that each treatment is focused on understanding what the patient wants to achieve.


Job description:


We are looking to hire a full time Receptionist who will bring a welcoming and customer service focused approach to interacting with clients.

In this role, being organized and able to prioritize and multitask will be essential to keeping the clinic running smoothly.

You should be able to work independently, ask for help when needed, and have a willingness to learn.

Responsibilities include:

  • Greeting patients with a friendly and professional manner
  • Scheduling appointments and collecting payment using Jane software
  • Direct billing for client insurance coverage (e.g., Blue Cross, Green Shield)
  • Communicating with doctors and their staff, as well as ICBC and WSBC regarding patient claims
  • File management, scanning, faxing

Requirements:

  • Office/reception or experience in a customer service environment
  • Effective communication skills and friendly demeanor
  • Excellent organizational skills, detailoriented, and ability to multi task
  • Competent computer skills, e.g., Microsoft Word, Excel, etc.
  • Experience working with Jane App is an asset, but not a requirement.
  • Secondary School Education

Salary:

Competitive compensation based on experience.

Location:

Shelbourne and Hillside

Job Types:
Full-time, Permanent

Salary:

$20.00-$25.00 per hour

Schedule:

  • Monday to Friday
  • No weekends

Ability to commute/relocate:

  • Victoria, BC: reliably commute or plan to relocate before starting work (required)

Education:

  • Secondary School (preferred)

Experience:

  • Front desk: 1 year (preferred)
  • Administrative experience: 1 year (preferred)

Work Location:
One location