Victim Services Relief Support Worker

7 days ago

Vancouver, British Columbia, Canada WAVAW Rape Crisis Centre Full time

Position Title:

Victim Service Relief Support Worker (Term Certain -1 year)

Reports to:
Manager, Victim Services & Volunteer Programs

Supported by:
Victim Service Medical Support Worker and Victim Service Coordinator

Start Date:

ASAP

Application Deadline:
January 6th, 2023

Casual/On-Call: 64 hour on-call shifts, scheduled monthly and opportunity for occasional 8.75hr shifts Monday-Friday.

Pay rate:
$23.47/hr


This is a U3 Step 1 rate as per the salary scale as stated in the Collective Agreement between WAVAW and MoveUP (COPE, Local 378).


Union:
This is a Unionized position. WAVAW's Union Representation is with MoveUP, (COPE, Local 378).

Remote Working:

This position is eligible to work remotely with some in-office and/or in person activities as directed by management and to meet program needs.

Job Summary


The Victim Service Relief Support Worker will provide sexual assault response services to survivors of sexual assault from a feminist anti-oppression, intersectional, anti-colonial perspective.

Services will include emotional support, practical assistance, advocacy, accompaniment, information and referrals to survivors of sexual assault.

The Victim Service Relief Support Worker will work closely with the Victim Services team and the Victim Service Medical Support Worker to provide communication regarding afterhours accompaniments to ensure survivors receive appropriate wrap around care after being seen in hospital.

They additionally may pick-up day-time shifts to answer the crisis line and/or WAVAW connect.


The Victim Service Relief Support Worker is a member of MoveUP and their work is informed by the WAVAW Collective Agreement.

Organizational Status

WAVAW is a feminist, anti-oppressive, decolonizing not-for-profit organization who changes society through advocacy, outreach and education.

Operating on unceded Coast Salish Territories, WAVAW advocates for and provides counselling and victim services support to survivors of all marginalized genders who have experienced violence in intimate relationships, sexual assault, and/or childhood sexual abuse.

Committed to being aware of and mitigating the power dynamics informed by intersectional identities, WAVAW staff are called to enhance connections and collaboration and promote an atmosphere of safety in all aspects of their work.

WAVAW staff believe in and model the values of capacity building, connection and relational competence through empathy, compassion, curiosity and assertive communication.

Work Performed

Victim Services

  • Listen and interpret needs in order to provide emotional support, crisis response, safety planning, and required information for survivors receiving hospital accompaniment services, crisis line callers and other program clients, in accordance program standards and practices
  • Conduct client intakes (e.g. obtain demographic information, provide information regarding victim service worker's role, services offered by the organization and explaining issues related to confidentiality)
  • During office hours answer agency Nationwide crisis line and/or WAVAW connect, provide support to program staff on projects and attend any hospital calls that come in
  • Provide accompaniment and support at Vancouver General Hospital for survivors who are receiving medical services with the SAS
  • Provide support services and orientation/information in preparation for court processes and trial procedures
  • Provide support, as needed, to survivors in exercising their rights to report or not report to police. May involve supporting survivors through video interviews at Vancouver Police stations
  • Provide afterhours, oncall hospital accompaniment back up, as scheduled, in each fourtosixweek period to Vancouver General Hospital Sexual Assault Service. These accompaniments occur outside of regular office hours
  • Must attend at Hospital within 30 minutes of receiving request
  • Provide services in accordance with WAVAW's policies/procedures and guidelines for the delivery of services
  • Liaise with and provide referrals to applicable community agencies
  • Work cooperatively and collaboratively with the Victim Services Medical Support Worker, Victim Services Coordinator and Manager, Victim Services & Volunteer Programs ensure quality service delivery
Education & Outreach

  • Consult and liaise with community service agencies to develop community relationships and maintain uptodate information on available resources
  • Work effectively with other community agencies (e.g. medical staff and criminal justice system personnel)
  • Participate in making WAVAW's internal culture and services more affirming and inclusive for all marginalized genders
Operations

  • Attend all required WAVAW team meetings (e.g. staff meetings, individual supervision, trainings)
  • Regularly participate in supervision with Victim Services Medical Support Worker, Victim Services Coordinator and/or Manager Victim Services & Volunteer P

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