QA/Analyst (CRM)

1 week ago

Toronto, Ontario, Canada Apex Systems Full time

QAConsultant -(CRM)
Apex Systems is a global IT services provider and our consulting practice has an opening for a QA Consultant- CRM who will be validating the dataasall reporting functionalities migrate to Salesforce for a Top Five Bank.

Location :Hybrid downtown

Terms : 6mContract, Strong possibility of extension or converting fulltime based on project budget & candidate performance.

Hours: 37.5 hours/week Monday-Friday, 9:00 am - 5:00 pm

Application Process: It is best to apply via the medium you are viewing this on. If you encounter technical difficulties, please contact Beth Armstrong at [emailprotected] and reference QA Consultant -CRM

Analyst/Tester, youll play a vital role in ensuring the successful launch of our new Salesforcedashboards. Youll work closely with Business Analysts and Developers to ensure these dashboards meet the needs of our frontline users. Your responsibilities will go beyond basic testing; youll leverage your analytical skills to provide valuable insights that will enhance the overall user experience.

Responsibilities:

  • Partner with Business Analysts to understand business requirements and translate them into actionable test cases.
  • Design and execute test plans for Salesforce dashboards, focusing on both technical functionality and user experience.
  • Identify and report bugs and defects in a clear and concise manner.
  • Collaborate with BSA and Developers to resolve identified issues and ensure successful deployment.
  • Analyze test results and provide recommendations for improvement.

Candidate Profile:

  • 3-5 years as Analyst /QA with experience invalidation testing.
  • Strong attention to detail and a passion for quality assurance.
  • Ability to learn business processes quickly and apply that knowledge to testing scenarios.
  • Proficiency in Microsoft Excel.
  • Working knowledge of SaaS platforms, SQL, or Alteryx
  • Excellent communication and collaboration skills.
  • Proactive and results-oriented mindset.

Nice to have:

  • Experience with dashboard or CRM testing is a plus (Salesforce experience is a strong benefit, but not mandatory).
  • Experience in the banking industry

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [emailprotected] or

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

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