General Manager

2 weeks ago


Montreal, Quebec, Canada Moose Knuckles Canada Full time

WHAT WE STAND FOR

We believe in embracing diversity, encouraging self-expression, fostering an inclusive environment, and celebrating individuality.

WHO WE ARE

We are bold, resilient, courageous, and adventurous.

We are a diverse group of individuals;

We value our unique qualities and share common ground.

Perks of Joining Us

  • Paid Personal Days
  • Comprehensive Benefits Package
  • Employee Assistance Program
  • Employee Loyalty Reward Program
  • Warm Welcome Gift

Moose Knuckles is currently seeking a skilled and motivated General Manager to lead our team. As the General Manager, your role involves overseeing the overall performance of the store, managing sales, recruiting and developing staff, maintaining store aesthetics, controlling expenses, and ensuring an exceptional customer experience aligned with the Moose Knuckles philosophy.

Key Responsibilities:

Management Duties

  • Devise and execute strategies to meet and exceed business objectives
  • Maintain top-tier customer service standards for a unique customer experience
  • Take charge of store productivity, sales growth, staffing, and inventory management

Operational Duties

  • Adhere to company policies, procedures, and operational guidelines
  • Prioritize security and safety measures in the store
  • Manage expenses and oversee payroll allocation

Leadership Duties

  • Recruit, train, and develop staff members and managers
  • Champion the Moose Knuckles culture, emphasizing effective communication and superior service
  • Promote teamwork and professionalism among the team
  • Uphold values of diversity and inclusivity across all aspects of the business

Requirements:

  • 3-5 years of retail management experience as a Store or General Manager
  • Strong leadership skills, strategic planning capabilities, and teamwork abilities
  • Customer-focused and dynamic
  • Experience with prominent brands
  • Results-oriented mindset
  • Proficient in analysis
  • Professional demeanor, proactive nature, and ability to thrive under pressure
  • Passion for the brand
  • Prior luxury retail experience is advantageous
  • Bilingual in French and English

Moose Knuckles, headquartered in Montreal, is a Canadian company with operations in North America, Europe, and Asia. Fluency in French is mandatory for Montreal-based roles due to the company's operations, while proficiency in English is crucial for international collaboration.


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