Customer Support Administrator

1 week ago


Mississauga, Ontario, Canada Element Fleet Management Full time
Get started on an exciting career at Element_

Element employees make a difference in the lives of others every day.

We are re-defining the fleet management industry to be people first, then business - delivering on our promise of a superior client experience.

This takes hard work and innovation, and we need more like-minded people on our team.

What We Need


We are looking for a Customer Support Administrator (CDM) who will play a critical part in engineering top-notch products and services in a unique industry and at a rapidly growing organization.


Are you:

  • Experienced in data entry and keying with a high level of attention to detail?
  • Able to provide a high level of customer service and support?


As the Administrator, you will work in a vital role that has ensures our clients vehicles remain legal and compliant, as well as helping to keep drivers on the road and effective as possible.

You will have a shared responsibility for service card production and issuance, plate cancellations and bulk mailings.

A Day in the Life

  • Bulk mailing + ID as needed (insurance slips, registrations, new hire packages etc.
  • Plate cancellation & Ministry payment
  • Imaging vehicle registrations
  • Service card issuance / New client launches (mailing and printing)

Requirements:

  • Secondary school diploma or equivalent required
  • Minimum 2 years business experience
  • Required to work in person at the Mississauga office in person, Monday
  • Friday
  • Strong oral and written communications
  • Detail oriented, and also able to multitask
  • Must be proficient with Excel
  • Previous knowledge of Salesforce/Service Cloud a plus
LI-SJ1

What's in it for You

  • A culture of innovation, empowerment, decisionmaking, and accountability
  • Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness
  • Additional benefits and amenities, including paid timeoff programs (vacation, sick leave, and holidays)
  • Hybrid work environment for most positions


Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended.

- or call _

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