Director, Contract Management

2 weeks ago

Toronto, Ontario, Canada WilsonHCG Full time $127,000 - $158,000

Position Type:
Permanent, Full Time


If yes, our prestigious healthcare client is looking for a Director of Employee & Labour Relations to lead their multi-site organization.


As the Director of Employee & Labour Relations, you will be responsible for providing strategic guidance on legal compliance, risk mitigation, and navigating complex labor issues.

You are looking for an opportunity to drive organizational excellence within a leading academic health science center.

With a focus on promoting fair and equitable labor practices, you excel at collaborating with senior management to align HR strategies with broader organizational goals, keeping this organization at the forefront of integrated healthcare delivery.


With a proven track record in dispute resolution, team leadership, and strategic planning, you will play a pivotal role in driving organizational success.

Your adept communication skills and strong negotiation abilities enable you to navigate sensitive situations and represent effectively during legal proceedings.


Thriving in environments that value innovation and collaboration, you continuously seek opportunities to enhance HR policies, procedures, and practices to meet the evolving needs of our workforce.

Your ability to forge strong relationships with internal and external stakeholders makes you an indispensable asset in shaping the future of healthcare.

In partnership with the Senior Director, Human Resources & Safety, sets strategic priorities for the ELR portfolio; Provides expert and consistent interpretation, advice and counsel to support Senior Management/Executive to effectively resolve complex people management issues that may require corrective action or progressive discipline

~ Liaises with the Senior Director, Human Resources & Safety and the Senior Management/Executive teams to brief members on significant employee and labour relations and respectful workplace developments, legislative and jurisprudence related challenges, and anticipated issues

~ Investigates and presents strategic options and background information on key issues arising through written and in person briefings to Senior Management/Executive teams; Operations Management

~ Builds a high performance team ensuring optimized performance, development, recruitment, retention and resource allocation;

~ o Building confidence of leaders and managers in employee and labour relations knowledge and application

o Leveraging information management tools to capture institutional knowledge and support informed and contextual decision-making

o Developing policies, tools and training to support enhanced leadership competency

~ advises management and OHA on negotiated contract changes and assist with strategic implementation

~ Manages sensitive public situations with the potential for significant impact on the organization's reputation

~ Provides direction to team members in terms of outreach to third party representatives e.g. external and opposing counsel, arbitrators, mediators, etc.

Quality & Performance Improvement

~ Ensures existing human resources policies, procedures, standards and practices that are consistent with the principles of fairness and equity and aligned to current legislative requirements (Employment Standards Act, Ontario Human Rights Code, Occupational Health and Safety Act, Workplace Safety and Insurance Act, Hospital Labour Disputes Arbitration Act, Ontario Labour Relations Act, Public Sector Labour Transition Act, etc.); recommends revisions/modifications and/or new policies as required

~ Analyzes and strategically utilizes key performance indicators to provide metrics and contextual information in the discussion with clients and in the formulation of resolution strategies

~ Conducts in-depth cost analysis to assess to inform strategies and recommendations

Successful completion of a Master's degree in a related field from an accredited educational institution (e.g. human resources, industrial relations, LLB, etc.) A minimum seven (7) years of related and progressive experience, preferably in a hospital employee and labour relations management role

~ Applicants with successful completion of a bachelor's degree with proven equivalent recent and related training and experience may also be considered

~ Proven ability to effectively lead, manage and develop a team of HR professionals

~ Solid understanding of business and management principles involved in strategic planning, resource allocation and facilitating operational planning at the program and department level

~ Proven experience supporting operational planning within a complex unionized environment

~ Strong project and change management skills; Proficient using Microsoft Office Suite and Human Resources Information Systems

~ Excellent networking and relationship building skills with both internal and external stakeholders

~ High ethical standards, promotes inclusiveness and recognizes and respects the value of diversity and inclusion within our community and our workforce

~ Proven demonstration of workplace excellence shown by commitment to strong job performance and attendance

The indicated pay range for this position is a good-faith estimate based on the qualifications necessary for the position, including experience, training, and other considerations permitted by law.

Factors that may be used when making an offer may include a candidate's skills, experience and geographic location, the expected quality and quantity of work.

An employee's pay history will not be a contributing factor where prohibited by local law.

Actual offers may vary based on specific circumstances and company policies.
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