Maker Buddies Program Leader

2 weeks ago


Burlington, Ontario, Canada Burlington Public Library Full time

Title:
Maker Buddies Program Leader (Summer Student)

Department:
Programming

Reports to:
Manager, Programming & Partnerships

Classification:
Temporary Full Time (end date September 1, 2023)

Hours per Week:35 hours

Salary:
$18.00 per hour

Posted:
May 3, 2023
Closes: May 15, 2023

_ The Summer Experience Program has provided grant funding to support this position__._

About the Library


Everyone at Burlington Public Library, no matter what your role, works together for the betterment of the people, the community, and the organization we serve.

We bring our best selves to work, delight in helping others, and have an abiding passion for service excellence.

Each of us excels in the personal qualities and skills that are essential to our work and the BPL Team.


Qualifications

Education:

  • Completion of Grade 12, all students must be currently enrolled in a postsecondary institution or within six months of graduation.

Experience:

  • Experience in planning and presenting children's programs is an asset

Overall Purpose:

In alignment with BPL's programming strategy, and under the guidance of the Community and Programming Librarians, the Maker Buddies Program Leader will focus on developing and delivering a multi-week, inquiry-based Science, Technology, Engineering, and Math (STEM) program that will inspire children to explore STEM and build their confidence in these areas through hands-on learning.

Part of the role includes promoting the program through outreach events and facilitating program activities at two library branch locations.


Key Accountabilities:

  • Planning and developing the Maker Buddies program curriculum for children ages 61
  • Promoting the Maker Buddies program to parents and children at outreach events.
  • Facilitating and monitoring daytoday program activities for the Maker Buddies program.
  • Provide proactive customercentered service in programs by anticipating needs and looking for opportunities to create exceptional customer experiences.
  • Encourage, promote, and assist program attendees in the use of STEM and Makerspace technology, including troubleshooting technology issues.
  • Completing formative and summative evaluations of the Maker Buddies program.
  • Assist with Summer Reading Club activities and programming as needed.
  • Perform additional positionrelated accountabilities assigned by management.

Key Business Relationships:

Internal:

  • Staff at the Library

External:

  • Customers

Scope:

Budget:
N/A

Direct and Indirect Reports:
N/A

Key Competencies:
Knowledge, Skills and Abilities


Behavioural:

  • Model BPL's values during all interactions and communications
  • Communicate in a professional manner which is consistent and aligned with BPL's Voice document
  • Customerfirst orientation and centricity
  • Collaborative and solutionfocused approach to problem solving and teamwork
  • Participate in continuous learning and creativity
  • Understand and appreciate celebrate diversity and inclusion in BPL's collections and services
  • Demonstrates resiliency and adaptability in resolving issues and switching tasks

Leadership:

  • Demonstrates good judgment, accuracy, and has attention to detail
  • Understands accountability

Technical:

  • Knowledge of BPL's vision, mission, values, and strategic plan.
  • Knowledge of policies, processes, procedures, and systems within BPL
  • Knowledge of library Customer Experience Philosophy and Customer Experience Standards

Work Environment

  • Most work is completed in public library spaces, while customers are present, with little exposure to noise, dirt, or external elements.
  • Some work is completed in office space, moderate level of computer and phone use.
  • Some outreach events are held offsite.

Physical

  • Normal physical activity such as periodic standing, walking, sitting and the use of basic motor skills.
  • Some continuous physical exertion required such as moving, changing, and setting up for programs or community spaces; shelving, shifting, packing and unpacking boxes.
  • Ability to move materials and supplies (up to 50lbs)
  • Ability to stand for extended periods of time
  • Ability to bend and stretch to reach high and low shelves

Mental

  • Perform routine tasks requiring accuracy and attention to detail on a computer
  • Maintain a positive, professional, and diplomatic demeanor at all times
  • Moderate focus while delivering programs
  • Moderate stress for meeting timelines, competing priorities and people/relationship management
  • Providing service and feedback to multiple people simultaneously

Working Hours

  • BPL is open seven days a week and schedules include regular evenings and weekends

Working with us


As an employer, we have high expectations of the people we hire, and we are genuinely invested in the well-being, development, and work success of all employees.

Burlington Public Library is an equal opportunity employer. We are
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