Commercial Collection Team Leader

2 weeks ago

Burlington, Ontario, Canada Mitsubishi HC Capital Canada Full time

Mitsubishi HC Capital America is North America's largest provider of non-bank, non-captive commercial financing, continually growing to contribute to a prosperous and sustainable future, creating social value through maximizing asset potential.


Joining Mitsubishi HC Capital Canada means becoming an integral part of an experienced team offering flexible commercial financing solutions adapted to the needs of Canadian businesses.

We stand out thanks to a collaborative culture, accountability and the career development of our employees, open-mindedness, inclusiveness & diversity as well as positive leadership in our daily activities


In addition, a sales team specializing in sustainable development and a community action committee allow us to make a significant social and environmental difference.


About:


As part of the collections team, and reporting to the Director of Collections, your role as Team Leader, Collections will be to optimize operations by providing key support in training, personal development and participation in transversal projects.

By ensuring effective portfolio management, you will actively contribute to strengthening the overall performance of the collections department, thereby promoting the sustainable growth of the company.


Responsibilities:

  • Provide support and expertise to entrylevel to midlevel employees within the collection team
  • Train new employees in the department and ensure their training/coaching needs and all other related tasks.
  • Develop the team and optimize the department by participating and proposing various projects
  • Manage projects by sharing all optimization ideas allowing the improvement of procedures and processes in place in the department
  • Provide support to the collection manager
  • Manage the most complex offender files and recommend actions to be taken;
  • Collaborate with different stakeholders such as trustees, lawyers, collection agencies, etc.;
  • Collaborate with other departments, including the litigation and recovery management team;
  • Search for missing customers;
  • Any other related tasks that may fall under this position.

The profile we are looking for:

  • At least 5 years of experience in commercial collection/recovery
  • Experience in employee management
  • Bilingual (English and French) to be able to serve the team and customers in all provinces
  • You know the laws relating to leasing (an asset)
  • Good ability to solve problems
  • Strong interpersonal skills and ability to create effective partnerships across the organization
  • Excellent priority management and ability to multitask
  • Good ability to negotiate and resolve problems
  • Good communication skills
  • Good knowledge of the MS Office suite (Word, Excel and Outlook)

What we have to offer:

  • Permanent fulltime position
  • Flexible work environment with the possibility of working in the offices of:
  • Burlington, ON
  • Laval, QC
  • Montreal, QC
  • Trois-Rivières
  • Vacation and flexible leave as soon as you start work
  • Competitive compensation plan including a bonus program;
  • Defined contribution group retirement plan including employer contribution and a complete group insurance program;
  • Several opportunities for professional growth and access to an online training platform;
  • Work and family balance
  • Employee and Family Assistance Program;
We would like to thank all applicants in advance. Should you be selected for an interview, you will be contacted directly. Mitsubishi HC Capital Canada values diversity and is committed to accessibility. Should you require accommodation due to disability, please notify the Human Resources Recruiter.

  • The use of the masculine is a default reference and includes all potential applicants._

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