Intermediate Air and Ocean Analyst

1 week ago

St Thomas, Ontario, Canada Buckland Full time
Who we are

For over 70 years Buckland has been working to help companies across the world experience global trade in a better way.

Buckland employs a unique approach to global trade that focuses on combining trusted technologies and talented people that know how to use them.

As a customer-focused company, Buckland provides customers with a single source of unmatched Customs Brokerage (Canadian, US, Mexican), Trade Managed Solutions, Freight Forwarding, Trade Technologies and Warehousing/Distribution Services.

Buckland strives to provide customized services in a memorable way

Buckland is looking for an Intermediate Air/Ocean Analyst
What you'll be doing

This position reports to the Team Leader, Air/Ocean and is responsible for handling of the documentation preparation, monitoring and coordinating of customs release of shipments for the import of commercial goods into Canada in accordance with the Customs Act.

Provide the highest level of customer service to clients, vendors, and service providers in acquiring the proper import documentation in a timely manner.

What we can offer you

  • Competitive salary, benefits package, and matching retirement plan
  • A friendly, collaborative work environment
  • Opportunities for professional development & ongoing learning
  • A chance to be part of a growing organization.
You will be responsible for

  • To accurately prepare customs and internal documents with mínimal to no guidance
  • Capability to handle the more complex customs entries with mínimal guidance.
  • Completion of high volume of entries as defined by performance benchmarking.
  • Ability to resolve issues that arise with Customs clearance (reject notices, eManifest errors, paper packages, RMD Corrections) with mínimal guidance.
  • Ability to accurately complete final Invoicing of customs entries to CBSA within the allotted timeframe
  • Reviewing accuracy of entries completed by other Team members as required.
  • Handling queries in a prompt, efficient and professional manner
  • Efficiently clearing and tracing shipments through to delivery
  • Request payment, original documents, and send delivery instructions as required.
  • Liaise with Freight Department
  • Servicing and reporting of any issues to Team Leader, Air/Ocean, or Supervisor
  • Supporting fellow team members and Team Leader with tasks as needed/required.
  • Performing work in accordance with Buckland policy and procedure
  • Nurture client relationships to ensure repeat business.
  • Performing other clerical office duties or projects as assigned
What we need from you

  • Secondary School Diploma
  • Solid knowledge of basic functionality of CCApp preferred.
  • Ability to quickly and efficiently perform internet parts search.
  • Strong attention to detail and ability to handle multiple tasks.
  • Strong team player with the ability to work independently.
  • Must be able to work effectively while under pressure to meet deadlines.
  • Accurate and fast keyboarding skill
  • Basic knowledge of customs and related paperwork
  • Basic understanding of the import process for Air & Ocean imports from origin to final destination
  • Valid Passport and ability and desire to occasionally travel to Canada.
What skills & experience you'll bring to us

  • Professional communication skills
  • Good problem solving and analytical skills as well good time management capabilities.
  • 2+ years of industry experience and FTA basic knowledge
  • Demonstrated knowledge in

Microsoft Office:
Outlook, Excel and Word

Want to apply? Get in touch today

Buckland provides equal employment opportunities for all qualified individuals and prohibits discrimination and harassment of any type based on any protected ground under applicable human rights legislation.

This applies to all terms and conditions of employment, including:
recruitment, hiring, training, placement, promotion, compensation, transfer, leaves of absence, layoff, recall and termination.


Buckland may use artificial intelligence from time to time to screen, assess or select applicants for employment, including for this position.

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